Retail Representative, Tasting Room - Smooth Ambler

Location: Maxwelton, WV, US at Smooth Ambler Spirits

Part time 25hrs/week

Position Summary

This position is designed to provide Smooth Ambler guests with an outstanding and unique whiskey experience. Our tasting room representative works to ensure guests receive the best impression of Smooth Ambler, with a focus on customer service and sales. The presentation made to the guests must be carried out properly, professionally, and in a manner consistent with the philosophies and image of Smooth Ambler. Tasting room representatives will have strong knowledge and passion for whiskey, and exhibit enthusiasm in sharing this information with our guests.

Duties and Responsibilities

• Provide guests with an outstanding and unique experience. This includes:

• Providing a friendly and sincere greeting.

• Educating guests about Smooth Ambler's history, products, and distilling process.

• Developing ongoing relationships with guests to stimulate repeat visits and future sales.

• Hosting a unique and engaging tasting.

• Pouring and describing whiskeys and whiskey-making techniques.

• Setting up and conducting general and private tours and tastings for trade, VIPs or club members.

• Promote and sell Smooth Ambler whiskey products and gift merchandise

• Assist with assigned special events, special whiskey tastings, and VIP luncheons/dinners.

• Participation in regularly scheduled staff meetings.

• Support daily business functions, including opening and closing procedures, whiskey inventory, and restocking.

• Accurate handling of routine purchasing transactions through the point-of-sale and daily sales accounting.

• Assist with bar, cashier, or phone duties as needed.

• Responds graciously to customer requests and feedback.

• Stays current on recent whiskey reviews and can converse at a basic level on different whiskey styles and process.

Qualification Requirements

• Hospitality and proven sales results in the whiskey or restaurant/hotel/retail industry.

• Knowledge of whiskey & whiskey production as would normally be attained through 1-3 years of experience in the whiskey industry.

• Ability to read, write and speak English; bilingual any other language a plus.

• High school diploma or equivalent. Some college level education preferred, specifically in Business Administration, Marketing or Public Relations.

• Excellent verbal & interpersonal communication skills required.

• Must be at least 21 years of age.

Physical Requirements

• Ability to lift heavy boxes (40-50 lbs) on a repeated basis.

• Position entails excessive standing and walking, and considerable bending.

Minimum Qualifications

• Must be at least 21 years of age

• Experience in a fast-paced, high-end hospitality environment

• Clean and professional appearance

• Flexible schedule including weekends, some holidays and evenings as necessary

Careers that unlock the magic of human connection

Who we are

Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlúa Liqueur, Beefeater Gin, and Avión Tequila, as well as many more superior wines and exquisite champagnes!

Working at Pernod Ricard is all about igniting conviviality in that all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making a new friend every day, and realizing our potential as people and as a business!

The hourly range for this role, based in West Virginia is $15.50 to $19.25, range will vary if outside of this location. Base salaries Hourly Rates are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position.

Ready to work with spirit? Read on…

Life and perks at Pernod Ricard

Proud to belong

• Just as we help to create moments that matter for our customers, we lead by example every day...bringing our whole self to work and building bonds that celebrate the human spirit, diversity, and foster deep connections.

Empowered to soar

• We set high expectations and seek to get the most out of life. Through flexibility and a hybrid workstyle, as well as unique learning opportunities, generous tuition reimbursement, and one-of-a-kind learning programs, we passionately grow our skillset.

Committed to care

• We are deeply committed to the long-term sustainability of our people, our industry, and our planet. We call this return on responsibility. From environmental sustainability to supporting local communities, our commitment is steadfast.

Inspired to dream

• We treasure new experiences and are proud to develop as people, not job titles. From rich immersive learning programs in Paris to exciting high-profile events, we blend a love of exploration into all that we do.

Our hybrid work style

At Pernod Ricard North America, our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. Our hybrid teams will work remotely the majority of the time and unite on-site two days per week or 40% of the time. Our team is empowered to start and finish their day at a time that works best for their lifestyle with the whole team available during the core hours of 10am-3pm.

Plus, great benefits and perks to toast to a life filled with support including:

• Competitive compensation including performance bonuses

• Domestic & international career development opportunities

• Competitive paid time off plan+ wellbeing days

• Medical, dental, vision and life insurance

• Product allowance to enjoy on Pernod Ricard products

• Gym reimbursement

• Employee Assistance Program

• BetterUp Care wellness benefits including nutrition, sleep, executive coaching, etc.

And much, much more! Check out PRUSABenefits.com to view our extensive people programs and support.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Job Posting End Date:

Target Hire Date:

2024-04-30

Target End Date: