Retail QA Analyst

Careworks Technologies Columbus , OH 43085

Posted 3 months ago

For more than 18 years, CareWorks Tech has been delivering technology solutions that drive results. As your advocate, the common thread across our associates is crafting the right tech-savvy solutions.

Whether its IT Consulting, Infrastructure Services, Security, Enterprise Service Management or Interactive, were all about finding solutions that advance your career aspirations. Our ongoing client relationships speak to our long-term collaborative partnerships.

Job Description:
You will be working within the I.T. and business community to ensure that delivered I.T. systems meet the documented business requirements of the user community.

You will prioritize and execute daily I.T. Quality Assurance testing using test cases documented in the HP Application Lifecycle Management (ALM) application. You will be responsible for tracking and resolving defects identified during testing and be diligent in continuing test execution progress even when multiple defects block planned test efforts to ensure the testing process completes in time for the scheduled implementation. You must be comfortable working in a fast-paced and demanding environment, be able to multi-task across several issues simultaneously, and possess strong interpersonal and communication skills to be able to effectively communicate with and interact with technical and non-technical resources alike.


Experience executing I.T. application testing using the test management tool (HP ALM)
Experience working in Agile methodology and using task management tools like JIRA
Experience testing front end and backend requirements of an applications is mandatory
Strong SQL skills is desired
Experience in retail industry is a plus.
Experience in automation, CI/CD is a plus

Understand the requirements and come up with test scenarios and detailed test cases
Be able to execute detailed tests using a test management tool (preferably HP ALM)
Partner with core team to keep test execution on track with the project schedule and implementation deadline
Ensure adherence to I.T. Solution Delivery Methodology, including the use of appropriate processes, tools, and reporting
Track and communicate the progress of all phases of testing on a daily basis to the core team
Identify, mitigate, communicate out, and escalate defects, issues, and risks to the core team
As needed, participate/conduct daily defect triage/ test-status calls

Bachelors degree in Business Administration, MIS/CIS, Engineering, or related field is required
2 to 5 years of experience in QA is mandatory. Hands-on testing experience in retail industry is a plus
Ability to manage test execution workload with minimal oversight
Excellent planning and organizational skills; capable of multi-tasking across several projects or issues
Strong analytical skills with the ability to breakdown and effectively communicate complex business and technical processes, problems, and issues
Strong interpersonal skills for interaction and collaboration with a project team consisting of both business and I.T. associates
Personal Attributes: Confidence, self-starter, strong work ethic, highly motivated, sense of humor, a Winning Will-Do attitude, team oriented
Ability to adapt and modify detailed test scripts, as needed, based on project change requests and/or new project requirement details
Strong written and verbal communications skills to facilitate communications with highly experienced business and I.T. associates is a plus
The CareWorks Family of Companies is committed to providing career opportunity and growth to all Associates without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or disability.

CareWorks Tech Strategically-Led Technology Solutions
5555 Glendon, CT
Dublin, OH 43016

Thank you for considering CareWorks Tech for your next career opportunity. CareWorks Tech is not your typical technology company.

We are part of the CareWorks family of companies which is one of Ohios largest managed care organizations, serving over 115,000 employers and owned by York Risk Services Group. We have 4 guiding principles: (1) Customer Commitment (2) Attitude of Service (3) Respect for the Individual and Team and (4) Exceeding Expectations. We invest in your training, professional development, benefits (medical, 401k, paid holidays/vacation, etc.) and personally focus on your career success. We have operations in 85 locations worldwide and employ 5,000+ people.

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Retail QA Analyst

Careworks Technologies