Retail Print Solutions Production Lead

As a Print Solutions Production Lead, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You will be the expert of all Print and Marketing production processes and the "go to" person in the department for all machine operations and capabilities.

Get great perks.

• Full-time hours, generous paid time off, career growth opportunities, and weekly pay

• Compensation based on qualifications and experience. Hiring immediately

• Full medical benefits package, 401(k) with company match, and many more benefits

• Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Schedule an interview immediately.

• Schedule an interview potentially within minutes of applying. We'll let you know if you're not eligible. In-person interviews are at the store location

Play a leadership role in helping your store, your people and your customer win.

• Drive customer satisfaction by assessing customers' needs, providing superior customer service, and focusing on quality in the production process

• Prioritize and manage the production flow of customer orders submitted in-store, online, and via email

• Stay current on new Print and Marketing technologies, products, and services

• Support your team in achieving sales and service goals and drive profitability by presenting solutions and developing relationships with customers

• Respond and resolve customer requests and concerns

• Train and coach Print Associates to assist in production as needed

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule (including nights and weekends)

• Ability to multi-task, prioritize and rank production steps for many jobs

• Attention to detail and keen eye for noticing quality issues throughout the print production process

• Must be able to engage and speak to customers and understand their needs

• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

• Staples does not sponsor applicants for work visas for this position