Staples Hadley , MA 01035
Posted 1 week ago
As a Print Solutions Lead, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You'll play a lead role in our Print Solutions space by managing and maintaining the production workflow for print and marketing and be the "go to" person for customer print orders in-store, online and through email.
Get great perks.
Bonus plan, full-time hours, generous paid time off, career growth opportunities, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Schedule an interview immediately.
Play a leadership role in helping your store, your people and your customer win.
Drive customer satisfaction by assessing customers' needs, providing superior customer service, and focusing on quality in the production process
Create and manage production workflow, set standards and processes for the rest of the team
Use printers and finishing equipment to produce high quality print and marketing orders on time
Perform production of proofs and samples for consultation, design quick edits and other document edits
Maintain machine functionality and organization (including planogramming of completed orders, production supplies, etc.)
Be flexible to perform other duties as assigned
Essential skills and experience:
Able to work a flexible schedule (including nights and weekends)
Ability to multi-task, prioritize and rank production steps for many jobs
Attention to detail and keen eye for noticing quality issues throughout the print production process
Must be able to engage and speak to customers and understand their needs
Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
Staples does not sponsor applicants for work visas for this position
Staples