Retail Operations Manager

Ulta Salon, Cosmetics & Fragrance, Inc. Oswego , IL 60543

Posted 2 months ago

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

THE IMPACT YOU CAN HAVE:

Leading a high-performing team comprised of the Merchandise & Service Coordinator along with store associates to complete tasks, you will have overall responsibility for all aspects of store operations, including inventory-related processes, merchandise resets, visual ad sets and pricing compliance. This is a high-visibility role, creating WOW guest experiences-providing clarity, simplicity and on-demand wish fulfillment, through an availability of the right products at the right time and at the right price. For those with a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving retail dynamics, this is an opportunity to build on the legacy of performance that is uniquely, distinctively Ulta Beauty.

If all of this sounds interesting, you'll be tasked with accomplishing these goals by:

  • Championing and modeling the Ulta Beauty mission, vision and values

  • Prioritizing and executing product and marketing resets, pricing updates, inventory related tasks along with replenishment

  • Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations

  • Meeting/exceeding sales, profitability and operational goals

  • Forecasting/adjusting payroll to maximize productivity and workload

  • Enhancing the Ulta Beauty brand through "wow" guest experiences, promoting the Ulta Beauty loyalty and guest service programs

  • Reviewing/interpreting financial and operational reporting, including store visit and audit results

  • Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources

  • Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent

  • Enhancing associate engagement by building a high-performance environment that inspires and encourages

  • Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support

  • Ensuring adherence to all Ulta Beauty policies, procedures and standards

  • Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention

  • Supporting continuous improvement by implementing company programs and influencing adoption

THE ESSENTIALS FOR SUCCESS:

Qualified candidates will be proven retail leaders who possess 2-3+ years of demonstrated experience in attracting, developing and motivating top talent in a dynamic, ever-changing environment-leading associates through the change curve while developing collaborative relationships. Additional requirements include:

  • Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses

  • A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives

  • Proficiency with MS Office and Apple devices

  • Strong collaboration, organizational and prioritization skills

  • Adaptability to flex to changing priorities and expectations

  • The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays

  • The ability to attend business meetings/trainings

  • A Bachelor's degree is preferred, but not required

Essential Functions:

  • On a regular basis, requires the ability to walk

  • On a regular basis, requires the ability to reach with hands and arms

  • On a regular basis, requires the ability to stand for a minimum of 4 hours

  • On a regular basis, requires the ability to lift and/or move 50 lbs.

  • On an occasional basis, requires the ability to climb a ladder and balance

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

THE ESSENTIALS FOR SUCCESS:

Qualified candidates will be proven retail leaders who possess 2-3+ years of demonstrated experience in attracting, developing and motivating top talent in a dynamic, ever-changing environment-leading associates through the change curve while developing collaborative relationships. Additional requirements include:

  • Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses

  • A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives

  • Proficiency with MS Office and Apple devices

  • Strong collaboration, organizational and prioritization skills

  • Adaptability to flex to changing priorities and expectations

  • The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays

  • The ability to attend business meetings/trainings

  • A Bachelor's degree is preferred, but not required

Essential Functions:

  • On a regular basis, requires the ability to walk

  • On a regular basis, requires the ability to reach with hands and arms

  • On a regular basis, requires the ability to stand for a minimum of 4 hours

  • On a regular basis, requires the ability to lift and/or move 50 lbs.

  • On an occasional basis, requires the ability to climb a ladder and balance

THE IMPACT YOU CAN HAVE:

Leading a high-performing team comprised of the Merchandise & Service Coordinator along with store associates to complete tasks, you will have overall responsibility for all aspects of store operations, including inventory-related processes, merchandise resets, visual ad sets and pricing compliance. This is a high-visibility role, creating WOW guest experiences-providing clarity, simplicity and on-demand wish fulfillment, through an availability of the right products at the right time and at the right price. For those with a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving retail dynamics, this is an opportunity to build on the legacy of performance that is uniquely, distinctively Ulta Beauty.

If all of this sounds interesting, you'll be tasked with accomplishing these goals by:

  • Championing and modeling the Ulta Beauty mission, vision and values

  • Prioritizing and executing product and marketing resets, pricing updates, inventory related tasks along with replenishment

  • Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations

  • Meeting/exceeding sales, profitability and operational goals

  • Forecasting/adjusting payroll to maximize productivity and workload

  • Enhancing the Ulta Beauty brand through "wow" guest experiences, promoting the Ulta Beauty loyalty and guest service programs

  • Reviewing/interpreting financial and operational reporting, including store visit and audit results

  • Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources

  • Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent

  • Enhancing associate engagement by building a high-performance environment that inspires and encourages

  • Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support

  • Ensuring adherence to all Ulta Beauty policies, procedures and standards

  • Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention

  • Supporting continuous improvement by implementing company programs and influencing adoption

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Manager Oswego New Restaurant Opening

Raising Canes Chicken

Posted 2 months ago

VIEW JOBS 10/7/2020 12:00:00 AM 2021-01-05T00:00 GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Responsibilities KEY RESPONSIBILITIES AND AREAS OF FOCUS : * Operations Management- Lead "What We Do" on each shift; at Raising Cane's "What we do" is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane's Love program in the restaurant which is how Raising Cane's Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics * Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers * People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations * Project Support- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of High School Diploma or equivalent required, some College preferred * Must be 18 years of age or older * Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) * On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects QUALIFICATIONS: * Ability to lead, motivate, and empower the Cane's Crewmembers * Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun * Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations * Takes initiative * Has excellent verbal and written skills * Ability to recognize problems and problem solve * Ability to set goals and convert plans into action * Knowledge of Labor Laws * Knowledge and skills in staffing, scheduling, people and cost management * New Restaurant opening experience a plus * 3 years restaurant or retail management preferred Connect With Us! Not ready to apply? Connect with us for general consideration. Raising Canes Chicken Oswego IL

Retail Operations Manager

Ulta Salon, Cosmetics & Fragrance, Inc.