Retail Operations Associate (Nc, Durham)

Position Objective: Supports the Museum's mission by providing excellent customer service to enhance the customers' retail experience and maintaining strong operational protocol to protect the Museum's assets.

Responsibilities:

• Provides exemplary customer service to all guests according to accepted service standards.

• Knowledgeable about current product lines and communicates product information to customers.

• Knows and adheres to all policies and procedures, such as opening and closing, receiving, and maintaining inventory, cash register operations, and other administrative duties.

• Assists the Retail Operations Manager, Retail Operations Assistant Manager, and Lead Retail Operations Associates in carrying out all necessary store tasks.

• Knows and ensures that Museum policies and procedures are followed.

• Knows and adheres to all merchandising standards with high attention to detail.

• Always demonstrates adherence to Museum safety procedures.

• Engages with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.

• Prioritizes the Museum's values of inclusion and kindness in all interactions with staff, volunteers, and guests.

• Additional duties as needed

Actual Pay Rate: n$15.00/hour