Sodexo is seeking a Retail Cafe Manager 3 to manage the day-to-day retail operations of an upscale retirement community in Williamsburg, VA. The Retail Manager oversees the location's Pub, casual cafe, small retail outlets and is heavily involved in the catering fuctions. The main responsibilities are to achieve operating standards, resident satisfaction and maintain financial goals. The ideal candidate will be responsible for developing effective working relationships with clients and team members while training and directing the retail team towards providing outstanding resident services. Looking for an innovator who will focus on marketing special events and providing new ideas for fun offerings.
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.Key Duties- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.- Manages cash handling protocols & control procedures according to Sodexo policies.- Maintains client satisfaction for food quality & customer service.- Accountable for the execution of service quality by maintaining the highest level of delivery.
Qualifications & Requirements
Basic Education Requirement
Associate's Degree Basic Management Experience
2 years Basic Functional Experience 1 year of work experience in concessions, retail sales, or store operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.