Retail Manager 2

Sodexo USA New Britain , CT 06050

Posted 2 months ago

Unit Description

You want high visibility, challenging opportunities and a rewarding environment.

Sodexo Universities is seeking an experienced Food Service Retail Manager 2 at Central Connecticut State University! CCSU is Connecticut's oldest publicly funded university. Central Connecticut State University is a public university in New Britain, Connecticut. There are four dining destinations: Tres Habaneros, Natural!, SubConnection, and The Grill at Devil's Den. We also offer convenient snacks, beverages, and Simply To Go Items training and performance of a staff of approx 30 employees. Familiarity with Market Connection and DRIVE is a plus.

In addition, Sodexo provides summer conferences and catering on campus and the Retail Manager 2 may assist, or assume responsibilities at other locations on campus as needed.

The ideal candidate will have:

  • College/University high-volume retail food service management experience;

  • Strong operational standards, exceptional customer service and ability to lead, engage, train and develop front-line staff;

  • Strong financial acumen;

  • Experience managing multiple food retail outlets;

  • Innovation and ability to grow revenue and manage cost;

  • Customer driven and strong track record in organizational development;

  • Superior client relations skills;

  • Showcase skills of innovation, initiative, customer service, marketing and merchandising.

If you are an experienced, energetic and enthusiastic Retail Manger, this could be an opportunity to grow your career with Sodexo.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.Key Duties- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.- Manages cash handling protocols & control procedures according to Sodexo policies.- Maintains client satisfaction for food quality & customer service.- Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement

  • High School Diploma or GED or Equivalent Basic Management Experience

  • 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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