Retail Loss Prevention Tactical Customer Service Associate

Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that's just how we like it. Every shift is a new opportunity to Discover Different - and support each other along the way.

Posting Notes:480 West Ridge Center Dr Greece || NY 14626

Opportunity: Contribute To The Growth Of Your Career

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

• Provides timely, courteous and knowledgeable service to customers

• Engages customers, providing support and creating a positive shopping environment

• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

• Observes accurate checkout procedures for customers and Associates

• Communicates shrink-related concerns to Store Management and Loss Prevention

• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

• Coordinates and completes shrink-related activities in partnership with Store Management

• Supports and participates in store shrink reduction goals and programs

• Promotes a culture of honesty and integrity; maintains confidentiality

• Encourages Associate use of shrink reduction resources

• Promotes safety awareness and supports maintenance of a safe environment

• Follows through on commitments; accomplishes goals with minimum supervision

• Adheres to all labor laws, policies, and procedures

• Performs other duties as assigned

Who We Are Looking For: You!

• Excellent communication skills and good judgment

• Ability to respond appropriately to changes in direction or unexpected situations

• Standout colleague, working effectively with peers and supervisors to accomplish tasks

• Able to work a flexible schedule to support business needs

• 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $15.00 to $16.75 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Come Discover Different at TJX - we think you'll find that it's so much more than a job. We move a lot of inventory - at all times of the day - and that takes working, learning, and growing together. When you're a part of our TJX family, you have the full support of a diverse, close-knit team in our Distribution Centers.

As you think about where to work, know that we take care of our people. We offer competitive pay and great benefits. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 480 West Ridge Center Dr Greece NY 14626