Retail Loss Prevention Customer Service Associate

Retail Loss Prevention Customer Service Associate

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

• Provides prompt, courteous and knowledgeable service to internal and external customers

• Engages customers, providing support and creating a positive shopping environment

• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

• Observes proper checkout procedures for customers and Associates

• Communicates shrink-related concerns to Store Management and Loss Prevention

• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

• Coordinates and executes shrink-related activities in partnership with Store Management

• Supports and participates in store shrink reduction goals and programs

• Promotes a culture of honesty and integrity; maintains confidentiality

• Encourages Associate use of shrink reduction resources

• Promotes safety awareness and supports maintenance of a risk-free environment

• Follows through on commitments; accomplishes goals with minimum supervision

• Adheres to all labor laws, policies, and procedures

• Performs other duties as assigned

Requirements:

• Excellent communication skills and sound judgment

• Ability to respond appropriately to changes in direction or unexpected situations

• Team player, working effectively with peers and supervisors to accomplish tasks

• Able to work a flexible schedule to support business needs

• 0-2 years retail or security experience

Retail Loss Prevention Customer Service Associate

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

• Provides prompt, courteous and knowledgeable service to internal and external customers

• Engages customers, providing support and creating a positive shopping environment

• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

• Observes proper checkout procedures for customers and Associates

• Communicates shrink-related concerns to Store Management and Loss Prevention

• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

• Coordinates and executes shrink-related activities in partnership with Store Management

• Supports and participates in store shrink reduction goals and programs

• Promotes a culture of honesty and integrity; maintains confidentiality

• Encourages Associate use of shrink reduction resources

• Promotes safety awareness and supports maintenance of a risk-free environment

• Follows through on commitments; accomplishes goals with minimum supervision

• Adheres to all labor laws, policies, and procedures

• Performs other duties as assigned

Requirements:

• Excellent communication skills and sound judgment

• Ability to respond appropriately to changes in direction or unexpected situations

• Team player, working effectively with peers and supervisors to accomplish tasks

• Able to work a flexible schedule to support business needs

• 0-2 years retail or security experience

Retail Loss Prevention Customer Service Associate

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

• Provides prompt, courteous and knowledgeable service to internal and external customers

• Engages customers, providing support and creating a positive shopping environment

• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

• Observes proper checkout procedures for customers and Associates

• Communicates shrink-related concerns to Store Management and Loss Prevention

• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

• Coordinates and executes shrink-related activities in partnership with Store Management

• Supports and participates in store shrink reduction goals and programs

• Promotes a culture of honesty and integrity; maintains confidentiality

• Encourages Associate use of shrink reduction resources

• Promotes safety awareness and supports maintenance of a risk-free environment

• Follows through on commitments; accomplishes goals with minimum supervision

• Adheres to all labor laws, policies, and procedures

• Performs other duties as assigned

Requirements:

• Excellent communication skills and sound judgment

• Ability to respond appropriately to changes in direction or unexpected situations

• Team player, working effectively with peers and supervisors to accomplish tasks

• Able to work a flexible schedule to support business needs

• 0-2 years retail or security experience