Retail Loan Servicing Systems Analyst

Truist Financial Corporation Atlanta , GA 30301

Posted 2 months ago

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility or call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide systems analysis support for interfacing business and computer application systems. Develop or modify procedures to solve complex business problems considering client needs, application capabilities and industry requirements.

Work with Business Analysts, Developers, Operations, and other tech partners to ensure effective design. This is considered a technical expert role and not business-facing.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1.Gather, formulate and define requirements to solve intermediate to complex business problems.

2.Provide technical team members and users with assistance solving application related problems, such as malfunctions and program problems.

3.Analyze requirements, plan and design applications using techniques, such as structured analysis, data modeling and information engineering.

4.Expand or modify applications to serve new purposes or improve work flow.

5.Assess the usefulness of pre-developed application packages and adapt them to a user environment.

6.Develop, document and revise flow chart's system design procedures, test procedures and quality standards.

7.Review and analyze applications, including performance results, to locate code problems.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.Bachelor's degree in Information Technology-related field, or equivalent education and related training

2.Six years of experience or equivalent proficiency in application analysis and design

3.Excellent verbal and written communication skills

4.Ability to work independently or as a member of a team

5.Ability to direct and train other team associates

6.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

Experience navigating screens and files on a mainframe application. EZtrieve experience pulling mainframe data.

Retail Loan product/operations experience. Credit Bureau Reporting knowledge on Metro2 format.



Constantly (More than 50% of the time)


Occasionally (Less than 25% of the time)


Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.


Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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Retail Loan Servicing Systems Analyst

Truist Financial Corporation