Equinox Holdings, Inc. Bridgehampton , NY 11932
Posted 1 week ago
WHO WE ARE
The first of its kind boutique fitness experience, SoulCycle revolutionized the fitness industry. Our signature 45-minute indoor cycling class is an immersive and intense mind-body-soul workout, where legendary instructors guide riders through class - helping them lose themselves in the ride, the music, the experience. Taking place in dark, candlelit studios, allowing riders to be grounded in the moment, SoulCycle rides connect our community through the experience and energy of the room.
OUR MISSION
To foster an open, diverse, & inclusive community - while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.
SoulCycle is looking for a Retail & Hospitality Associate to support our Bridgehampton studio.
The ideal candidate will have experience working in a high volume, fast-paced retail environment. They will be able to determine the riders' needs and provide excellent customer service while also meeting our sales budget.
This position reports to the Director of Retail Strategy and Growth in SoulCycle HQ, and will work closely with the Bridgehampton Studio Team. The responsibilities described below are representative and not a comprehensive list.
ROLES AND RESPONSIBILITIES
Ownership over driving sales and meeting budget provided by Retail Team
Greet customers as they enter the studio
Replenish our floor in between classes
Remerchandise 1x per day
Assist SoulCycle Studio Team with unpacking retail deliveries
Actively seek out customers in the retail section
Cross sell products
Answer customer questions on fit, fabric, and brand
Resolve customer complaints and issues in a timely and professional manner, and team up with Studio Manager if needed
Execute purchases and returns at the cash register while checking for accuracy
Build relationships with frequent riders
Comply with inventory control procedures
Provide reporting and recaps on the studio business as needed
Proven work experience as a Retail Associate. Experience at an active wear retailer is a huge plus!
Solid communication and interpersonal skills
Positive, can-do attitude with customer service focus
Ability to perform under pressure and address complaints
Availability to work a flexible work schedule
PAY TRANSPARENCY: $16 - $17
#LI-SC
SoulCycle is an equal opportunity employer. For more information regarding our career opportunities, please visit https://www.soul-cycle.com/careers/.
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Equinox Holdings, Inc.