Retail General Manager, Fashion, Football, & Merchandise

Description

It is a unique opportunity to be part of the Pro Football Hall of Fame! Our Mission is to Honor the Greatest of the Game, Preserve its History, Promote its Values & Celebrate Excellence Together.

Position Summary: This position is a pivotal role in driving Pro Football Hall of Fame's retail strategy achieving revenue targets and providing exceptional experience for the guests of the Hall.

A Day in the Life:

• Strategic Planning: develop and implement overall retail strategy to drive revenue growth and maximize profitability.

• Sales Training: create and execute all team sales and guest engagement training. Conduct training sessions with the entire team and daily huddles with the team focusing on driving daily sales.

• Creative Focus: create ideas for merchandise and apparel marketing campaigns targeting holidays and other events.

• Execute Marketing Campaigns: demonstrate strong execution of approved marketing efforts, such as setting up merchandise displays that are fun, creative, engaging; coaching the team on marketing campaigns to ensure full effort towards established campaign targets.

• Operational Leadership: provide leadership and direction to retail operations, including store management, sales, merchandise purchasing, shipping and receiving, e-commerce. Manage store operations, including scheduling, budgeting, and financial reporting.

• Guest experience: focus on a fun and engaging guest experience. Develop and implement strategies to increase guest satisfaction and loyalty. Create guest focused events that provide a fun atmosphere with a goal to build relationships and/or drive revenue.

• Team Leadership: build and lead a retail team, providing guidance, coaching, training. Create team building initiatives for the team.

• Team Collaboration: collaborate marketing and merchandising teams to develop effective sales and promotional strategies.

• Merchandise Inventory: monitor and optimize inventory levels to ensure product availability and positive merchandise turnover. Manage relationships with key retail partners, vendors and suppliers.

• And more!

Position Schedule: Standard full-time schedule with a 5-day work week and responsibility to cover some weekends (at least 2 weekend days per month). Additional support and coverage during special events.

Benefit Highlights: Pro Football Hall of Fame offers exceptional benefits Health, Dental and Vision insurance effective on the first of the month following 30 days after the date of hire; Employer Paid Short-Term and Long-Term Disability Insurance; 401(k) retirement plan with up to 4% Employer Match; Employee Discount on NFL and Hall of Fame gear and accessories and much more!

Diversity, Equity & Inclusion: The Pro Football Hall of Fame is an equal opportunity employer. Football is a diverse and inclusive sport that is celebrated by people from all walks of life. As an extension of the sport and all it embodies, the Hall celebrates the unique attributes, characteristics and perspectives that make each person valuable and intentionally fosters a diverse and inclusive environment. The Pro Football Hall of Fame does not discriminate in employment on any basis.