Dufry Ltd Jackson , MS 39201
Posted 2 weeks ago
Grow With Us!
Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
What we offer:
Competitive Salary Range: $75,000 - $87,000
Daily Pay
20% off Hudson Employee Discount
50% off Hudson Employee Food & Beverage Discount
Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Company Paid Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs
This General Manager position is for you, if you enjoy:
Managing the commercial activities of the business and local relationships while maximizing profit sales
Promoting a brand image of excellence through a strong work ethic, leadership by example, and consistent delivery of excellent customer service
Working in Jackson-Medgar Wiley Evers International Airport
Your Team is counting on you as a General Manager to:
Provide flexibility to work long/ irregular hours any day of the week, weekends, and holidays
Oversee 25-30 Employees
Oversee 3 stores
General Manager Key Accountabilities:
Responsible for managing the shops within an operation, consistent with the short and long term interests of the company, its employees and its customer and ensuring the highest level of customer service possible
In conjunction with the Country General Manager and Regional Manager, formulate the fiscal revenue, expense and profit goals, as well as the inventory levels for the shops
Analyze the KPI's if any issue in the shop might be affecting the daily sales, and take corrective actions if needed
Organize and lead the Weekly and Monthly Meeting with Operation's responsible, including all the relevant events of the week (sales, promotions, categories, brands, HR, etc.)
Prepare a weekly and monthly action plan as a result of the Weekly and Monthly Meeting
Review Sales targets by shop, category and brand, compared to the previous week, month, year and budget
Lead the Terminal/Store Manager's team
Control the cost and take actions if needed
Cultivate an excellent relationship with the Airport authorities
Coordinate the SIP in terms of implementation and execution
Ensure that there is a positive and good work ethos in all shops. Identify and implement necessary trainings within the shops
Responsible for matching of staffing to the customer flow (Shift Planning) and review staff performance and track FTE by department
Execute performance evaluations and goal assessments
Accountable for the P&L in the operation
Analyze monthly KPI's, income statement and balance sheet, and control exchange rates
Participate in the determination of the investment and development plan
Need to work with Supply Chain, Commercial and Marketing Team to ensure the right store level, assortment and marketing support to maximize sales / profit
Promote Dufry as a brand inside shops and ensure that a high standard of customer service is implemented
Works closely with the ACDBE Partners and their management team to provide reports on the state of operations and collaborate with them to obtain the annual certification
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors
General Manager Required Qualifications:
Associates Degree or above
Retail experience with at least 3-5 years at a management level
Multi-store management experience
Knowledge of the retail or consumer goods industry
Strong leadership skills
Demonstrated ability to build effective teams and motivate employees
Good knowledge of travel retail concepts
Good problem solving skills
Previous capital project management experience
Experience in managing multi-unit/multi-category retail business
For additional information on our benefits, please visit: https://www.hudsongroup.com/careers/our-perks.
Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123QA #SM
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Dufry Ltd