As a Fitting Room and Selling Floor Support Lead, you will be an integral part of bringing the magic of Macy's to life by directing the fitting room recovery process in your location. You are responsible to direct, monitor and communicate with Fitting Room and Selling Floor Support associates, and coordinate with the Executive in Charge (EIC) or designated Sales Manager regarding assignment/movement of teams based on fitting room needs.
Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Lead, monitor, and direct the fitting room recovery process; participate in all functions of fitting room maintenance as needed
Partner with Receiving Team Manager/Lead on sortation hub location and merchandise movement equipment as needed
Set sortation hub with equipment prior to the start of the fitting room recovery shift, and monitor throughout
Check each fitting room stall to ensure that it is free of merchandise, and place merchandise on fitting room racks
Collect and transport unsorted fitting room racks to the designated sortation hub
Sort merchandise on collected racks in designated sortation hub by vendor and family of business, ensuring that merchandise is floor-ready
Transport sorted racks from sortation hub back to the selling floor for placement
Return sorted merchandise to the correct fixtures on the selling floor per merchandising guidelines
Communicate with the Executive in Charge (EIC) regarding the efficient execution of the fitting room recovery process
Regular, dependable attendance and punctuality
Perform other duties as necessary
High School Diploma or equivalent.
Minimum of one to three years of experience in a supervisory position. Additional schooling or background in merchandising is preferred.
This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level.
Involves close vision, color vision, depth perception, and focus adjustment.
Strong merchandising skills. Possess vision and creativity. Superior organizational skills. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.