Retail Facilities Site Manager

Verizon Communications Southfield , MI 48086

Posted 1 week ago

What you'll be doing...

The position of Senior Analyst Retail Facilities provides support to Verizon Wireless Retail leadership at the territory level for preventative, projects, and maintenance/repair of retail stores. This position manages day-to-day roll out of new initiatives, processes and procedures to retail leadership including, Directors, District Managers and Store Management. The Sr. Analyst is responsible for contract management including accurate documentation, quotes, scopes, and negotiations. Other responsibilities include management of capital and expense costs for retail stores and projections for future budgets. Responsibilities associated with this position include:

  • Managing multiple vendors and tracking their performance daily.

  • Managing all preventative and maintenance/repair work associated with retail stores within a geographic territory.

  • Managing vendor relationships, including landlords, by meeting regularly to coach and develop clear expectations.

  • Being held accountable for various capital purchase order requests and approvals including but not limited to: developing scope of work, support controller guidelines, and strategic planning for best use of capital funds each year.

  • Reviewing and approving all expense invoicing prior to payment being processed.

  • Notifying billing coordinators of all vendor changes, store locations closing or opening, landlord changes, and anything which might impact proper billing.

  • Initiating all project work in existing stores including but not limited to: minor remodels, wall removals, and showroom millwork replacements.

  • Devising new programs to continually improve quality effectiveness and add value by seeking means to reduce annual facility costs.

  • Training store staff of upcoming or new programs and processes.

  • Serving as the liaison between store personnel and other groups (e.g., Risk Management, Environmental Management).

  • Ensuring that the Disaster Recovery program is in place for all retail locations and that all locations are prepared for potential disaster scenarios.

  • Serving as the facilities lead for burglaries at retail stores including coordinating with the security vendor, store clean-up, and boarding up and securing premises.

What we're looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Three or more years of relevant work experience.

  • Willingness to travel.

  • Valid driver's license.

Even better if you have:

  • Bachelor's degree in Facilities, Real Estate, Construction, or business related major.

  • Four or more years of retail facilities work experience (e.g., minor electrical, plumbing, carpentry and mechanicals).

  • Knowledge of financial analysis and budgeting.

  • Experience managing retail leased properties of 2,500 to 6,000 square feet.

  • Experience in negotiating contracts.

  • Background in security systems.

  • Skill in Microsoft Office suite (e.g., Word required; Excel and Project preferred).

  • Excellent verbal and written communication skills.

  • The ability to plan, organize, and implement activities.

  • The ability to thrive in a dynamic environment and maintaining excellent customer service.

  • Experience managing complex projects.

  • Membership in relevant professional organizations (e.g., PRSM, IFMA, BOMA).

  • Willingness to work a flexible schedule, including nights and weekends as necessary.

When you join Verizon...

You'll have the power to go beyond doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.


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Retail Facilities Site Manager

Verizon Communications