Retail Experience Manager- Hardwick, VT

How would we describe a career with Agri-Mark/McCadam/Cabot Creamery? More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture.

Cabot Creamery achieved B Corp certification in 2012 and became the world's first dairy co-op to do so. This certification demonstrates our commitment to transforming the global economy to benefit all people, communities, and the planet.

What you'll be doing:

As a Brand Experience Manager at Cabot, you will be pivotal in creating a best-in-class customer experience that fosters consumer love and loyalty while aligning with the broader company objectives. You will be responsible for effectively communicating the Cabot brand story, managing the Hardwick retail location, and supervising a team to ensure exceptional customer service and community engagement. Additionally, you will oversee vendor and distributor management, new product acquisition, and product mix management, with a focus on Vermont specialty foods, B Corp products, and farmer-owner products. Your role will also involve planning and executing in-store experiences, including food and beverage demos, to provide immersive and engaging customer interactions. The role requires the ability to lift up to 40lbs and be comfortable standing during the shift (cement floor) and the ability to climb stairs.

Availability:

Work a minimum 40-hour work week, with a willingness to work at least one weekend day on a rotating schedule and some holidays.

What we are seeking:

• Previous experience in a customer-facing role, preferably in retail or hospitality.

• Strong leadership and team-building skills with previous retail management experience preferred.

• Excellent communication and interpersonal skills.

• Experience in inventory management, retail operations, and vendor/distributor relationships.

• Proficiency in Shopify and other relevant e-commerce platforms.

• Knowledge of cheese and wine products.

Benefits include, but are not limited to medical, dental + vision plans, paid time off, paid holidays, 401(k) plan with company match, company-paid pension plan, company-paid life insurance, and employee discounts.