Retail Execution Manager

Mondelez International, Inc. Raleigh , NC 27611

Posted 3 weeks ago

Job Description:

Retail Execution Manager

Salary Grade 07; Exempt; SIP/15%; Car Eligible

The role of the Retail Execution Manager (REM) is to oversee Mondelz DSD operations for a pre-determined set of strategically identified customers in a geographic market with a store responsibility of approximately 150-200 stores.

The Retail Execution Manager will ensure the execution of sales objectives and priorities across all customers and provide direction to the retail execution team (primarily Sales Service Representatives) through various communication tools. Retail Execution Managers will work closely with customer business teams to ensure the right programs are put in place to achieve sales targets while controlling waste. Each REM will develop a specific store call/visit cadence dictated by revenue and geography to build relationships, address executional opportunities, and strategically sell in these identified stores. Collaboration with Retail Merchandising Supervisors (RMS) will be essential to ensure maximum efficiency in resource deployment for territory coverage. Additionally, the REM will assist the RMS in hiring, training, and coaching merchandisers.

A successful Retail Execution Manager should have sound understanding and be well suited to assume the responsibilities of the role by excelling in the following areas:

  • Deliver against monthly and quarterly sales objectives in assigned customers

  • Collaborate with Customer Business Teams to ensure the right programs are in place to achieve our goals

  • Utilize strong selling skills for headquarter authorized programs as well as executing incremental selling opportunities to grow the business and monitor territory Key Performance Metrics

  • Ensure execution of sales priorities of assigned accounts/stores and provide direction to retail execution team (Plan on a Page/POP)

  • Support field sales personnel on all customer related issues, providing value added support to these strategically identified customers

  • Proactively manage waste/unsaleables by executing against right products in the right stores at the right time

  • Provide consultation and expertise to our customers in-store

  • Collaborate with market SIM on improving key store metrics and KPIs (execution, sales, labor, waste)

  • Strategically plan and execute store call/visit cadence to foster store-level relationships and sell as needed

  • Recruit, develop and train our retail execution team (primarily FT SSR)

  • Work in a collaborative manner to plan and effectively assist RMS in deploying merchandising resources within territory budget to build sales volume at store level while ensuring efficiency

  • Use of analytics to review sales route to ensure maximum efficiency, and coordinate with RMS on deployment needs

  • Conduct all business operations within Mondelz International safety guidelines

Key Competencies:

  • Customer Focus: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.

  • Developing Others: Excel at encouraging individual development by incorporating Praise, Question, Polish into coaching routine. Seek out opportunities to mentor others in their development.

  • Informing: Skilled in communicating with a broad range of Mondelez employees and store personnel.

  • Planning & Priority Setting: Develop strategies that address key organizational initiatives while balancing the need to operate in a coat efficient environment.

  • Quantitative/Analytical Skills:Must be able to identify and define problems, extract key information from data and develop workable solutions for the problems identified.
  • Effective time management and organizational skills


  • Bachelor's Degree required

  • You must be at least 18 years of age, have a valid driver's license

  • A flexible work schedule may be required, including being available to work weekends and holidays

  • Previous Retail, Sales and/or Customer Service experience a plus

  • Successful completion of drug test, MVR check, and general background check

  • Ability to perform physical demanding work in a fast-pace work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes

  • Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type


Account Management


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Retail Execution Manager

Mondelez International, Inc.