Retail Delivery Ops Mgr

Caliva San Jose , CA 95111

Posted 6 days ago

Company Overview

Caliva is your friendly and trusted cannabis brand. We believe in wellness options that work for your lifestyle; in boosting your spirits and seeking adventure; in motivating the mind, steadying the body and being inspired to create. A true seed to sale company; we cultivate happy plants and happy people and strive to provide California with dependable cannabis options. We were ranked #1 in the nation by Business Insider and stand by our promise of consistency, transparency, and accessibility.

Join the Caliva team as a Retail Delivery Operations Manager and become part of something exciting. As one of the largest cannabis companies in the state of California, we pride ourselves in our compliance, professionalism, commitment to quality, and positive atmosphere.

Job Description

The Retail Operations Manager will be responsible for day to day operations of designated locations, to include launch and build out. The Retail Operations Manager is responsible to ensure B2C (Business to Consumer) entities perform at the highest level of operational excellence and the gold standard for which Caliva is known.

Duties and responsibilities

  • Assist with all functions and day-to-day of B2C activities as directed by the Senior Operations Manager

  • Direct Launch and build out functions for new locations as directed by management

  • Create Policy and Procedures

  • Travel as business needs dictate to facilitate successful launches

  • Manage staff daily at established locations to ensure operational excellence occurs

  • Adhere to all policies and procedures including safety guidelines

  • Maintain a professional and friendly environment with customers, subordinates and supervisors

  • Working across functions with peers in other groups to ensure collaboration for shared goals

  • Interaction with senior management for reporting

  • Working with senior management and other peers for strategy development and execution planning

  • Communicating financial and goal results and key performance indicators to direct reports

Qualifications/Requirements

  • Prefer prior retail and management experience

  • Strong communication, interpersonal, and written skills

  • Ability to lift, bend and transport merchandise weighing up to 50lbs

  • Ability to work in a high energy team environment

  • Previous Cannabis/Produce experience preferred, not required.

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Retail Delivery Ops Mgr

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