Retail Customer Service

Public Storage Santa Ana , CA 92701

Posted 3 weeks ago

No Nights! Be Home For Dinner - Full Time Day Shift!

Location: Huntington Beach, California

As a Property Manager, you aim to provide superior customer service and a positive and welcoming experience to all customers, but not in the early morning or late at night. You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure the grounds and buildings are at a quality you can be proud of. If this is you, you have found your fit; our full-time Property Manager position is perfect for you and we will train you to succeed! We are Public Storage, established in 1972; today we have thousands of locations nationwide and are recognized as the leader in the self-storage industry!

RESPONSIBILITIES:

Excellent Customer Service

  • Provide outstanding customer service; recommend storage solutions and assist them with their storage needs

  • Welcome customers and make their move-in a positive experience through friendly interaction and knowledgeable guidance

  • Take pride in the appearance of your property; maintain a clean and debris-free location for a great customer experience

  • Consult and sell Public Storage packing and moving supplies

Day-to-Day Business

  • Work independently or with other team members at multiple locations

  • Days will consist of a mix of customer service and property upkeep

  • Make customer calls regarding their account, collections and other items; document notes on the computer system

  • Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent

  • Manage, audit, balance cash drawer; prepare and make daily deposits

  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience

  • Partner with District Managers and other team members to exceed company goals and expectations

BENEFITS

  • Hourly rate of $11.50

  • On-site company housing at many locations

  • Extensive paid training and coaching plans to grow your interpersonal and business skills we want you to succeed!

  • Comprehensive group healthcare programs

  • 401(k) with generous employer match

  • Paid time off

  • Next level roles and career opportunities throughout the United States

SKILLS REQUIRED FOR YOUR SUCCESS:

  • Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies

  • Minimum one year of customer service and/or sales experience

  • Energetic, outgoing and delivers service with a smile

  • Strong communication, problem solving and time management skills

  • Valid and current driver's license with reliable personal transportation used during the work day

  • Can work from 9:30 am to 6:00 pm any day of the week, including weekends and holidays

  • Adaptable comfortable working alone or with other team members at multiple locations

  • Proficient in Windows-based computer programs and data entry such as account notations and balancing daily transactions

  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows

Click the "APPLY" button to take charge of your career today!

D0063


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Macys Seasonal Retail Customer Service Mid Mornings Flex Mainplace

Macy's, Inc.

Posted 1 week ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 71599547 Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our #1 priority. As a Customer Service Associate, you'll perform placement and replenishment of merchandise on the selling floor, complete price changes, set up sales, and fill customers' on-line orders. As the holiday season progresses, you'll create an exceptional shopping experience by engaging with customers, completing register transactions and delivering a clean, neat, and easy to shop environment. In a Flex (Flexible Work Team) position, while you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money – and a generous employee discount - around your personal schedule. On key days or peak shopping times you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year. Click here to see the full job description for the Seasonal Retail Customer Service Associate, including all essential functions and qualifications. Seasonal Customer Service Associate shift start times will vary by location. Shift start times include: * Early Mornings - Shift starts between 4 am and 6 am * Mid Mornings - Shift starts between 7 am and 10 am * Afternoons - Shift starts between 11 am and 2 pm * Mid Afternoons - Shift starts between 3 pm and 5 pm * Evenings - Shift starts between 6 pm and 9 pm * Late Evenings - Shift starts between 10 pm and midnight Essential Functions Include: * Ensuring the in-store and online customer are always the #1 priority * Assisting in pulling merchandise from the selling floor and stock rooms to fill on-line orders * Engaging with customers and assisting them in fulfilling their shopping needs * Completing transactions using our point of sale registers * Maintaining sales floor and fitting room recovery standards * Executing merchandising tasks including placement of merchandise, movement of fixtures and merchandise, stockroom maintenance and organization, replenishment of the sales floor, and execute price changes * Executing signing in a timely and accurate manner to include organization, maintenance, sign set-up and removal * Flex between tasks as directed by a Supervisor * Regular, dependable attendance and punctuality * Perform other duties as necessary Qualifications Include: No prior experience is required. Seasonal Customer Service Associates should have excellent communication skills, enjoy engaging with customers, and be comfortable using technology. Along with a strong sense of urgency, he/she should possess the ability to work both independently and as part of a team. This position involves standing for at least two consecutive hours, and involves lifting at least 30 lbs. Must be available to work a flexible retail schedule, which may include day, evening, weekend and/or holidays, based on department and/or store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Santa Ana CA

Retail Customer Service

Public Storage