Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Retail Customer Service

Expired Job

Public Storage Los Angeles , CA 90009

Posted 3 months ago

No Nights! Be Home For Dinner - Full Time Day Shift!

Location: East Los Angeles, California

As a Property Manager, you aim to provide superior customer service and a positive and welcoming experience to all customers, but not in the early morning or late at night. You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure the grounds and buildings are at a quality you can be proud of. If this is you, you have found your fit; our full-time Property Manager position is perfect for you and we will train you to succeed! We are Public Storage, established in 1972; today we have thousands of locations nationwide and are recognized as the leader in the self-storage industry!

RESPONSIBILITIES:

Excellent Customer Service

  • Provide outstanding customer service; recommend storage solutions and assist them with their storage needs

  • Welcome customers and make their move-in a positive experience through friendly interaction and knowledgeable guidance

  • Take pride in the appearance of your property; maintain a clean and debris-free location for a great customer experience

  • Consult and sell Public Storage packing and moving supplies

Day-to-Day Business

  • Work independently or with other team members at multiple locations

  • Days will consist of a mix of customer service and property upkeep

  • Make customer calls regarding their account, collections and other items; document notes on the computer system

  • Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent

  • Manage, audit, balance cash drawer; prepare and make daily deposits

  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience

  • Partner with District Managers and other team members to exceed company goals and expectations

BENEFITS

  • Hourly rate of $13.25

  • On-site company housing at many locations

  • Extensive paid training and coaching plans to grow your interpersonal and business skills we want you to succeed!

  • Comprehensive group healthcare programs

  • 401(k) with generous employer match

  • Paid time off

  • Next level roles and career opportunities throughout the United States

SKILLS REQUIRED FOR YOUR SUCCESS:

  • Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies

  • Minimum one year of customer service and/or sales experience

  • Energetic, outgoing and delivers service with a smile

  • Strong communication, problem solving and time management skills

  • Valid and current driver's license with reliable personal transportation used during the work day

  • Can work from 9:30 am to 6:00 pm any day of the week, including weekends and holidays

  • Adaptable comfortable working alone or with other team members at multiple locations

  • Proficient in Windows-based computer programs and data entry such as account notations and balancing daily transactions

  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows

Click the "APPLY" button to take charge of your career today!

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. D0033


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Manager Airport Customer Care

American Airlines

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Location: Los Angeles Apt, Terminal 1 (LAX-TRM1) Additional Locations: None Requisition ID: 26394 Overview Join us for a career with endless possibilities. Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You've come to the right place. You don't have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. What does it take to join us? We're glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world. Fortunately, we're building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence. About The Job This job is a member of the Hubs & Gateways Team or Stations within the Customer Experience Division. This position will be responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. Specifically, you'll do the following: * Drive operational excellence * Create an environment that cares for our frontline team members and celebrates the team successes * Lead airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies * Provide frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service * Coach and mentor frontline team members in skill development, customer service elevation and company culture behaviors * Promote an environment of mutual respect and trust between frontline team members * Establish and promote effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity * Provide the direction and appropriate support structure using effective resources to enable the team to deliver high performance * Assess operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels * Ability to work extra hours when there are operational needs * Ability to work rotating shifts including weekends, holidays and days-off Qualifications Required Qualifications * High School diploma or GED equivalency * Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment * Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate * Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems * Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action * Strong decision making skills * Ability to work independently as well as collaboratively * Ability to work under demanding operational conditions * Ability to prioritize and execute with a sense of urgency and preciseness * Ability to use sound business judgment to resolve issues with internal and external customers * Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation * Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. * Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Preferred Qualifications * Previous airport customer service experience * 2 years experience leading others * Knowledge of company policies and procedures and functional automation applications * Ability to promote connection and understanding with team members, customers and management team Additional Locations: None Requisition ID: 26394 Nearest Major Market: Los Angeles Job Segment: Service Manager, Manager, Marketing Manager, Customer Service, Management, Marketing American Airlines Los Angeles CA

Retail Customer Service

Expired Job

Public Storage