Retail Customer Service

Ezcorp, Inc. Midfield , AL 35228

Posted 2 months ago

We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members. We are currently hiring for Retail Customer Service Representatives (Pawn Broker) and we would love to have you join our team.

EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program

  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour

  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position

  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

  • Competitive Wages

  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance

  • Comprehensive Health Insurance Package

  • Great Working Hours

  • 401(k) with Company Match

  • Generous Paid Time Off

  • Holiday Pay

  • Store Discount

Here's what you can expect as a Retail Customer Service Representative (Pawn Broker):

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set EZCORP apart from the competition. Other Customer Service duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone

  • Processing sales, loans, and extensions

  • Performing opening and closing store procedures

Requirements for the Customer Service Representative (Pawnbroker)role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED

  • Minimum 1 year of customer service experience, cashier, or retail experience

  • Excellent communication and interpersonal skills

  • Work well independently and as member of a team

  • Ability to multitask

  • Able to pass a criminal background check and drug test

  • Adhere to all Company policies, procedures, and regulations

  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus

  • Sales background, a plus

  • Bilingual, a plus

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Public Storage

Posted 5 months ago

VIEW JOBS 5/26/2021 12:00:00 AM 2021-08-24T00:00 Job Description Our Property Managers strive to be the best Customer Service Representatives in the industry. As a Property Manager, you provide superior customer service and a positive experience to all customers, but not in the early morning or late at night. You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure the grounds and buildings are at a quality you can be proud of. If this is you, you have found your fit; our Property Manager position is perfect for you and we will train you to succeed. * Work independently at multiple locations within your District; spend time both inside and outside our property offices * Assess customer storage needs and recommend appropriate solutions for a positive move-in, including offering applicable packing and moving supplies * Take pride in the appearance of your property by keeping surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows * Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent * Manage, audit, balance cash drawer; prepare and make daily deposits * Exceed and maintain company goals and expectations at your assigned properties and get rewarded for it! * Help keep customers current with payment and make collection calls when required * Address customer calls or concerns regarding storage units and accounts Benefits: Total Rewards package available to our team: * Work-life balance through flexible scheduling * Cost effective health offerings such as medical, dental, and vision * Telemedicine for easier access to healthcare professionals * Tax-free Flex spending accounts to cover you and your dependents * Paid Time Off and Sick Time * Build your retirement nest egg quicker through our 401k with company match * Basic life and accidental death insurance at no cost to you Employee Discounts and Perks are also available! * Health and fitness-related partnerships * Legal services, Home and Auto Insurance, and even pet insurance * Exclusive discounts on a wide variety of vendors, merchants, stores, etc. * Ticket and entertainment, travel, and local deals Our Property Managers also enjoy monthly bonus opportunities and career progression We offer best-in-class-training to support your journey with us and enhance your skills On-site company housing is available to employees at many of our locations Hourly rate of $11.00 Public Storage Midfield AL

Retail Customer Service

Ezcorp, Inc.