The Vendor Paid Stock Associate is responsible for all functions related to the flow of new merchandise for the brand. Complete other operational tasks as needed. The associate is also responsible for fulfillment and performing other duties as necessary.
Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy's tablet app
Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
Provide an exceptional customer experience by ensuring the customer is always the priority
Complete general shipment process in accordance to productivity standards and ensure floor readiness
Collect cardboard boxes and trash and discard in the appropriate compacting receptacle
Complete all processing activities in accordance with productivity standards timelines
Assist the Sales Manager in the movement of case line assortment for new product and season changes
Assist in replenishment of stock onto the sales floor
Assist in inventory process
Participate in stockroom maintenance, organization, and housekeeping
Process damages, transfers, and return to vendor merchandise
Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
Follows shortage programs and procedures as they pertain to the receiving function
Attend to customer service needs in a friendly and helpful manner when approached
Be sensitive to store's needs and flex into other non-selling areas as needed
Adhere to Asset Protection and inventory control and compliance procedures
Assist with special projects as assigned
Perform other duties as necessary
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Regular, dependable attendance and punctuality
Excellent written and verbal communication skills.
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math functions such as addition, subtraction, multiplication, and division;
Able to use a calculator.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.