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Retail Cosmetics Sales Associate, Flex: Valley Mall (Yakima)

Expired Job

Macy's, Inc. Union Gap , WA 98903

Posted 3 months ago

71489215

Job Overview:

With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals.

Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy's. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.

In a Flex (Flexible Work Team) position, you'll design your own schedule each week by selecting your shifts from those available in your area or zone. While you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money and a generous employee discount - around your personal schedule.

On key days or peak shopping times, however - like a One Day Sale or the week leading up to Valentine's Day you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year.

Essential Functions:

  • Proficient in Point of Sale systems, Macy's proprietary devices and applications, and proactive in assisting customers who are using devices to shop and compare.

  • Sell cosmetics and related merchandise through customer service techniques and professional selling skills, including demonstration of cosmetics and skin care products through actual application.

  • Provide an exceptional customer experience for both digital and physical customers by determining customer needs

  • Perform sales support functions such as timely processing of new receipts, damages, testers, and return to vendors

  • Attend product training classes and seminars

  • Perform other duties as necessary

  • Regular, dependable attendance and punctuality

Qualifications:

Education /Experience

No specific educational accomplishments are required. Previous selling experience is preferred.

Communication Skills

Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills

Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability

Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands

This position involves constant moving and standing. Involves standing for at least two consecutive hours.

Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills

Superior organizational and time management skills. Must be able to multi-task in a fast-paced environment.

Must be able to build relationships and influence others. Must be flexible in regards to hours worked. Ability to collaborate and function as a member of a team.

Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.



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Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Essential Functions: * Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy's tablet app * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own * Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. * Provide an exceptional customer experience by ensuring the customer is always the priority * Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area * Handle all returns courteously and professionally * Sell cosmetics and related merchandise according to customer service techniques and professional selling skills * Determine customer needs based on personal features and other customer preference related factors * Explain and demonstrate use of cosmetics through actual application * Use clientele program to maintain customer profile and contact information to increase personal sales * Be knowledgeable of and perform sales support functions related to POS procedures * Alert Cosmetics Counter Manager or Cosmetics Sales Manager of inventory and other inaccuracies * Attend product training classes and seminars and participate in pre-selling drives to maximize sales * Ensure proper presentation, organization, storing, and replenishment of stock * Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) * Ensure work area is free from hazards and work in a safe manner * Adhere to Asset Protection and inventory control and compliance procedures * Be in compliance with all hygiene standards * Perform other duties as necessary * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School degree or equivalent. * Previous selling experience is desired, preferably in cosmetics. Communication Skills: * Excellent written and verbal communication skills. * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves constant moving and standing. * Involves standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level. * Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Superior organizational and time management skills. * Must be able to multi-task in a fast-paced environment during constant periods of high volume. • Must be able to build relationships and influence others. * Must possess a thirst for knowledge. * Must be flexible in regards to hours worked. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Union Gap WA

Retail Cosmetics Sales Associate, Flex: Valley Mall (Yakima)

Expired Job

Macy's, Inc.