Retail Commission Sales - Women's Shoes Sales Associate, Flex: Pearlridge Center

Macy's, Inc. Aiea , HI 96701

Posted 6 days ago

Job Overview:

The Women's Shoes Consultant is responsible for providing an exceptional shopping experience by demonstrating superior product knowledge to our Women's Shoes clients and handles all service experiences with the appropriate level of speed and efficiency. The Consultant will make our clients the top priority upon arrival, throughout their visit, and, ultimately, their departure. The Consultant will use all selling and informational tools available, and introduce self-service learnings where necessary, to enhance our client's selection environment and make Macy's a Women's Shoes destination of choice.

In a Flex (Flexible Work Team) position, you'll design your own schedule each week by selecting your shifts from those available in your area or zone. While you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money and a generous employee discount - around your personal schedule. On key days or peak shopping times, however - like a One Day Sale or the week leading up to Valentine's Day you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year.

Essential Functions:

  • Provide an exceptional customer experience by ensuring the customer is always the priority.

  • Determine customer needs based on personal features and other customer preference related factors.

  • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs.

  • Suggest additional merchandise to compliment customer selection

  • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer.

  • Be proficient in POS and MPOS systems including Search and Send, My Client and existing tablet apps.

  • Develop a clientele base with the ultimate goal of customers shopping only at Macy's Women's Shoes.

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.

  • Assist customers in all aspects of service fulfillment (i.e. BOPS) with speed and efficiency.

  • Acknowledge customers In a friendly and helpful manner and greet when they enter department.

  • Handle returns courteously and professionally; suggest new merchandise so the customer doesn't leave the store empty handed.

  • Offer to call other locations if merchandise is unavailable within store.

  • Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience.

  • Reinforce customer's selection and package merchandise with care.

  • Responsible for achieving sales goals and loyalty goals.

  • Be aware of current promotional events and sales.

  • Maintain good housekeeping and department recovery standards.

  • Adhere to Asset Protection and inventory control and compliance procedures.

  • Regular, dependable attendance & punctuality.

Qualifications:

Education/Experience:

  • No specific educational accomplishment is required.

  • Previous selling experience and product knowledge in Women's Shoes preferred, but not required.

Communication Skills:

  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to effectively communicate with customers, peers, and management.

  • Able to communicate on the telephone with proper etiquette.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use a calculator.

  • Must be able to calculate percentages and ratios.

  • Must be able to make change using American monetary units.

Reasoning Ability:

  • Ability to work as part of a team, or independently with minimal supervision.

Physical Demands:

  • This position involves constant moving, talking, hearing, reaching, standing for at least two consecutive hours,

  • Involves lifting at least 30 lbs.

  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.

  • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills:

  • Must enjoy meeting and interacting with customers.

  • Possess strong sense of urgency and a thirst for learning.

Work Hours:

  • Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Macys Pearlridge Sunglass Hut Sales Associate

The Luxottica Group

Posted 7 days ago

VIEW JOBS 4/15/2019 12:00:00 AM 2019-07-14T00:00 Requisition ID: 99685 Store #: 005874 Sunglass Hut Position:Casual Part-Time Sunglass Hut is a global leader in the sale of premium sunglasses with over 2000 retail stores across North America. We offer competitive benefits, valuable training, and unlimited growth opportunities. As part of an eyewear industry leader, Luxottica, Sunglass Hut has an energetic, fashion-forward culture and diverse career paths for all types of talented and driven people. At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses. Native Americans receive preference in accordance with Tribal law. GENERAL FUNCTION The Sales Associate is vital to the success of Sunglass Hut and is an ambassador of The Sunglass Hut Experience.  The Sales Associate spends time on the sales floor performing all functions relating to The Sunglass Hut Experience and store operations.   MAJOR DUTIES AND RESPONSIBILITIES * Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives. * Achieves/exceeds individual sales plan by creating an EMOTIONAL CONNECTION with customers. * Leverages reporting tools to track individual results and identify areas of opportunity. * Partners with Store/Center Manager to maximize sales potential. * People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment. * Creates an inspirational and motivating work environment that reflects the integrity of the brand. * Collaborates with fellow Associates to foster teamwork. * Seeks out opportunities for self-development as defined in an individual development plan. * Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures that every Associate consistently delivers The Sunglass Hut Experience. * Spends 100% of the time on the sales floor. * Ensures every aspect of The Sunglass Hut Experience is impeccably executed throughout the store. * Makes simple and fast decisions in the best interest of our customers. * Acts as an ambassador for the Sunglass Hut brand. * Builds the Sunglass Hut brand by consistently executing the brand standards. * Stays adept at knowing the product and staying current on new merchandise and fashion trends. * Builds and develops expertise in delivery of The Sunglass Hut Experience. * Consistently executes all visual standards, store merchandising practices and inventory control activities. * Impeccably executes all operational policies and procedures and maintains brand standards. * Properly executes all promotions, contests and incentives   BASIC QUALIFICATIONS * High school diploma or equivalent * Demonstrated expertise in every aspect of store operations * Detail-oriented * Critical thinking   PREFERRED QUALIFICATIONS * Customer service and/or retail experience * To accommodate our diverse customer base, preference may be given to bilingual candidates depending upon the needs of the location. Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.Native Americans receive preference in accordance with Tribal law. Retail Associate ; Sales Associate The Luxottica Group Aiea HI

Retail Commission Sales - Women's Shoes Sales Associate, Flex: Pearlridge Center

Macy's, Inc.