Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Retail Commission Sales - Furniture, Full Time: Union Square

Expired Job

Macy's, Inc. San Francisco , CA 94118

Posted 3 months ago

71493777

Job Overview:

The Furniture Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (Worrynomore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for followup/clienteling and performing other duties as necessary.

Essential Functions:

  • Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS).

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.

  • Assist customers in all aspects of total store experience and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

  • Provide an exceptional customer experience by ensuring the customer is always the priority.

  • Handle all returns and delivery issues courteously and professionally.

  • Determine customer needs based on personal features and other customer preference related factors.

  • Demonstrate knowledge of store products and services to build sales and minimize returns.

  • Suggest additional items to compliment customer furniture selection which includes both product and services such as WorryNoMore.

  • Offer to call other locations if items are unavailable within store.

  • Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience.

  • Invite customers to come back and thank them by name.

  • Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return rate goal.

  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores.

  • Use MySa clientele program to maintain customer profile and contact information to increase personal sales.

  • Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience.

  • Be knowledgeable of and perform sales support functions related to POS procedures.

  • Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University.

  • Be aware of current promotional events and sales.

  • Maintain department recovery standards; which includes recovery and signing.

  • Adhere to Asset Protection and inventory control and compliance procedures.

  • Follows shortage programs and procedures.

  • Perform these functions in an efficient manner, as directed by the Supervisor.

  • Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

  • No specific educational accomplishment is required.

Communication Skills:

  • Excellent written and verbal communication skills.

  • Willing to proactively reach out to potential customers. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use a calculator.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team in a competitive commission environment.

  • Organization and excellent follow up skills required.

Physical Demands:

  • This position involves constant moving, talking, hearing, reaching, and standing.

  • Involves standing for at least two consecutive hours.

  • Involves lifting at least 30 lbs.

  • May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills:

  • Possess a strong sense of urgency.

  • Must enjoy meeting and interacting with customers.

  • Possess a thirst for learning.

  • Ability to collaborate and function as a member of a team.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. including Macy's and Bloomingdale's will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Office Manager Hilton San Francisco Union Square

Hilton Worldwide

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Job Summary The beautiful Hilton San Francisco Union Square is looking for its next Front Office Manager. Located in the heart of San Francisco, The Hilton San Francisco Union Square is in the middle of everywhere you want to go in town. The 1,917 room Hilton San Francisco Union Square host many world class organizations and tech based conventions making it one of the busiest hotels on the West Coast. As Front Office Manager you will be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly * Ensure compliance with Company standards * Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns * Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events * Complete audit procedures, as needed * Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H Hospitality - We're passionate about delivering exceptional guest experiences. I Integrity - We do the right thing, all the time. L Leadership - We're leaders in our industry and in our communities. T Teamwork - We're team players in everything we do. O Ownership - We're the owners of our actions and decisions. N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members: * Living the Values * Quality * Productivity * Dependability * Customer Focus * Teamwork * Adaptability What benefits will I receive? Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document. EOE/AA/Disabled/Veterans Hilton Worldwide San Francisco CA

Retail Commission Sales - Furniture, Full Time: Union Square

Expired Job

Macy's, Inc.