Retail Career Opportunities -The Promenade Shops Saucon Valley #2531 - Center Valley, PA

Lucky Brand Jeans Center Valley , PA 18034

Posted 2 months ago

Overview

The Sales Associate role is very important to the success of the store environment. This position ensures customers have a welcoming and quality experience in the store at all times. A Sales Associate plays a key role in creating and maintaining a selling focus in the store. In order to ensure the success of the store, the Sales Associate will be held accountable to achieving personal and Company directed sales goals. This individual also supports company and management initiatives and direction while ensuring adherence to policies and procedures as outlined by the organization. Sales Associates are scheduled to flex schedule and hours are given based of the needs of the business.

A Sales Associate can handle issues or tasks related to:

  • Sales

  • Customer Service

  • Operations

  • Merchandising

SALES ASSOCIATE COMPETENCIES AND SKILLS

The Sales Associate must demonstrate a set of competencies/skills that establish them as a sales generator and team player within the store. These competencies outline a skill-set that is required of a Sales Associate to be successful in their role.

Competencies include, but are not limited to:

  • People: Contributes as part of a team through effective communication with both peers and leaders within the store.

  • Results: Stays focused on performance. The Sales Associate drives results and takes action to ensure goals are met and tasks are completed.

  • Thoughts: Shows that they understand the business through a strong customer focus.

  • Self: Remains flexible and adaptable by being resilient and maintaining composure in all situations.

The Sales Associate may perform other related duties as required by the Company, store/field leadership, and especially with regard to serving the customer.

Responsibilities

KEY ROLES AND RESPONSIBILITIES

  • Provide and ensure legendary customer experiences consistently

  • Ensure customers are your primary focus and all other tasks are secondary.

  • Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge.

  • Display expert product knowledge of product, company history, company policy and store/company strategies.

  • Meet selling expectations and achieve individual and team sales goals, and contribute to the store's overall success.

  • Work well with others and collaborate to build a strong store team.

  • Work with Store Management to set goals for personal skills development.

  • Provide assistance with floor sets, window changes and other merchandising and visual expectations.

  • Ensure adherence to all company policy and procedures.

  • Adhere to availability and scheduling needs of the business.

  • Perform POS transactions accurately and efficiently and follow all cash handling procedures.

  • Ensure Loss Prevention awareness to protect the store from internal and external shortages.

  • Assist store management team with housekeeping responsibilities.

Qualifications

REQUIRED SKILLS AND EXPERIENCE

  • Outgoing personality that can interact openly with others.

  • Demonstrated ability to achieve individual selling goals and metrics.

  • Customer Service experience required.

  • Demonstrated sales accountability

  • Strong personal leadership skills and desire to succeed.

  • Exceptional interpersonal, communication and customer service skills.

  • Ability to work in a team environment with peers and supervisors.

  • Ability to receive feedback from management and peers

PHYSICAL CAPABILITIES

  • Ability to work a flex schedule (which includes nights, weekend and holiday availability).

  • Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed.

  • Ability to climb step stools and ladders.

  • Ability to stand/walk for long periods at a time.

  • Possess manual dexterity and hand-eye coordination.

  • Ability to travel to other store locations (if needed) and attend district meetings.

  • This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching

  • Ability to work as part of a team

  • Ability to effectively communicate with customers, peers and management

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Supervisor The Promenade Shops Saucon Valley 2531 Center Valley PA

Lucky Brand Jeans

Posted 7 days ago

VIEW JOBS 2/13/2020 12:00:00 AM 2020-05-13T00:00 Overview The PT Supervisor (PTS) plays an important role in driving sales for the organization. Supervisors will meet personal selling goals and will coach and motivate associates to achieve their own goals as well. The Supervisor ensures customers have a consistent; quality experience while supporting management in meeting Company expectations and initiatives. The Supervisor will ensure store standards, which include but are not limited to visual presentation, merchandising and back of house operations, as per Company direction. The Supervisor must have flexible availability which includes the ability to work during peak and non-peak times, weekends and holidays. This allows the Supervisor to open or close the store as well as provide coverage during peak times to cover breaks, meetings and other times as determined by the Store Manager (SM) or Assistant Manager (ASM). The Supervisor helps set the pace on the sales floor and models desired selling behaviors at all times. Supervisors could be scheduled up to 25 hours per week, however hours may flex up to 30 hours (with District Manager/Regional Manager approval) based on the needs of the business. PTS COMPETENCIES AND SKILLS The PT Supervisor must demonstrate a set of competencies/skills that establish them as a sales driver within the store as well as show the ability to execute and give direction. These competencies outline a skill-set that is required of a PT Supervisor to be successful in their role. Competencies include, but are not limited to: People: Influences people through effective communication. The PTS can influence people through motivation and persuasion, as well as direct and delegate tasks.. Results: Stays focused on performance. The PTS drives results and ensures accountability to those results. The PTS is action oriented. Thought: Shows that they understand the business through a strong customer focus and financial acumen. Self: Remains flexible and adaptable and can manage ambiguity. The PTS is resilient and maintains composure in all situations. A PT Supervisor is not directly responsible for addressing the following, however they may be exposed to these responsibilities through training and development by the Store Manager: * Hiring/Interviewing * Setting Schedules * Performance Management * Termination The Supervisor may perform other related duties as required by the Company, store/field leadership, and especially with regard to serving the customer. Responsibilities KEY ROLES/RESPONSIBILITIES * Provide and ensure legendary customer experiences consistently * Execute on company strategies * Train and motivate associates to improve selling and customer service performance * Lead selling and service efforts as the MOD during scheduled shifts * Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge * Display expert product knowledge of product, company history, company policy and store/company strategies * Assist in resolving customer service matters in absence of SM/AM * Communicate individual and team performance feedback to management * Ensure associates consistently demonstrate client service standards * Assist SM/AM in conducting new associate on-boarding and sales training. * Ensure adherence to all company policy, procedures and guidelines in the absence of SM/AM * Assist in meeting payroll goals by ensuring appropriate floor coverage and maintaining a selling focus in absence of SM/AM * Ensure associates receive scheduled breaks and meal periods in absence of SM/AM * Perform opening and closing duties when needed. * Perform merchandise flow duties for the sales floor and backroom as directed. * Provide leadership or assistance with floor sets, window changes and other merchandising and visual expectations * Perform POS transactions on designated shifts and execute management functions in the absence of SM/AM. Qualifications REQUIRED SKILLS/EXPERIENCE * Supervisory experience in specialty, luxury goods or a comparable retail environment * Proven ability to lead sales team; viewed as leader among peers * Demonstrated ability to achieve individual selling goals and metrics * Demonstrated sales accountability, able to analyze selling reports, identify business trends and react quickly to the needs of the business * Exceptional interpersonal, communication and customer service skills * Ability to make decisions and mediate conflict within a team-environment * Proficient in windows-based software such as Excel, Word and Outlook PHYSICAL CAPABILITIES * Ability to work a flex schedule (which includes nights, weekend and holiday availability) * Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed * Ability to climb step stools and ladders * Ability to stand/walk for long periods at a time * Possess manual dexterity and hand-eye coordination * Ability to travel to other store locations (if needed) and attend district meetings * This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching * Ability to work as part of a team * Ability to effectively communicate with customers, peers and management Lucky Brand Jeans Center Valley PA

Retail Career Opportunities -The Promenade Shops Saucon Valley #2531 - Center Valley, PA

Lucky Brand Jeans