Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Retail Banker - San Antonio Leon Springs

Expired Job

Woodforest Bank San Antonio , TX 78257

Posted 2 months ago

The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment.

Key Responsibilities:

  • Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments.

  • Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.

  • Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary.

  • Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate.

  • Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques.

  • Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs.

  • Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners.

  • Practices branch security procedures and protects customer confidentiality and privacy.

  • Performs other job related duties or special projects as assigned.

Competencies Required:

  • Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline).

  • Ability to work flexible or extended working hours to meet business needs; demonstrated good attendance and punctuality.

  • Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members.

  • Outstanding listening and communications skills, both written and verbal.

  • Knowledge of or ability to quickly learn banking and lending products, services, policies, procedures, regulatory guidelines, and effective marketing and sales practices.

  • Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines.

  • Self motivated, goal oriented, team player with strong interpersonal skills and sales aptitude.

  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail.

  • Basic math proficiency with the ability to add, subtract, multiply and divide in order to help customers with their transactions and balance teller drawer .

  • Read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements and credit reports.

Minimum Qualifications/Experience

  • 1-3 years customer service or sales experience; or an equivalent amount of directly related college education or volunteer service

  • Previous banking experience is preferred but not required

  • Cash handling experience preferred.

Formal Education & Certification

  • High School Diploma or equivalent required.

Supervisory Responsibility

  • None.

Travel

  • 0% - Negligible amount of travel expected.

Working Conditions

  • Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Management San Antonio North And Surrounding Area

Gamestop Corp.

Posted 5 days ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 Job Snapshot * Location: 11745 Interstate 10 San Antonio, TX * Job Type: GameStop Retail Management * Experience: Not Specified * Date Posted: 10/24/2018 Job Description PLEASE NOTE: Your application for this position includes all locations within the district. District Manager – role is similar to an innovative business entrepreneur and owner, with special emphases on comp sales, used sales, talent retention, trades, guest experience, and loss prevention. Within GameStop's broadly defined parameters, District Leaders have the autonomy, authority, and responsibility to inspire outstanding business results through others as the leaders of their district's performance development strategy. Store Manager – directly influences the performance of everyone who interacts with guests and supports a solution selling environment. The Store Leader is responsible for fostering a selling culture that creates unique, complete solutions that exceed guest's expectations. The Store Leader ensures best-in-class guest service for every GameStop guest by using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. The Store Leader makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store, which will demonstrate the commitment to a unique solutions selling experience for all guests. Job Requirements Qualified District Manager candidates will possess the following: * 3 years of successful, related experience as a multi-unit leader required * Bachelor of Arts or Bachelor of Science from a regionally accredited college or university in a related field of study, such as business administration, is required, although equivalent experience may be accepted as a substitute * Proven ability to work productively with others, welcome and adapt well to change, communicate thoughts and feelings effectively, and receive and respond to feedback from others maturely Travel Requirements: 60 to 70% with occasional overnight stays. Qualified Store Manager candidates will possess the following: * Must be at least 18 years of age and present state-required proof of age documents * Must be able to provide genuine and friendly assistance to every guest during every visit * High school diploma or GED required; An Associate's or accredited Bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred * Three or more years of retail sales, guest service, and/or management/leadership experience required; at least 1 year of retail management experience preferred * Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day) * Must be able to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders * Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%) * Must be able to work a minimum of 44 hours per week Gamestop Corp. San Antonio TX

Retail Banker - San Antonio Leon Springs

Expired Job

Woodforest Bank