Greets and responds to all customers in a courteous and friendly manner. Ensures proper merchandise presentation. Operates cash register in accordance with policies and procedures. Maintains a clean work area at all times. Provides customer service according to the Star Service program guidelines. Associate may assist in specialized areas of store including, Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry or Customer Service.
Maintains good quality customer service at all times
Ensures proper merchandise presentation is maintained in accordance with company standards
Execution of cashier responsibilities within in company policies and procedures
Responsible for controlling shortage through personal awareness and compliance with company standards and theft deterrents
Additional tasks and responsibilities as assigned by store management.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Ability to interact with customers and co-workers in a friendly, cooperative and pleasant manner
Good communication skills
Able to meet normal store demands which includes standing, lifting, loading and unloading trucks, and unpacking merchandise
Ability to work variety of shifts
SUPERVISORY RESPONSIBILITIES: None
For those applicants applying for positions in Los Angeles, Ross will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance.
Ross Stores, Inc