Retail Associate Part Time

Lowe's Howell , NJ 07731

Posted 2 days ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:

  • Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs.

  • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate is responsible for customers' experience with Lowe's. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.

The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.

Travel Requirements:This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

  • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

  • Requires morning, afternoon and evening availability any day of the week.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

  • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.

  • 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

  • Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

  • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

  • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

  • Bi-lingual skills, if applicable to the store.

  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Crossmark Walmart Retail Merchandiser Part Time

Crossmark

Posted 1 week ago

VIEW JOBS 2/11/2021 12:00:00 AM 2021-05-12T00:00 Overview The Reset Merchandiser will be responsible for large-scale rearrangement of a store's products by stocking or restocking a product according to a new plan. This may necessitate tearing down and rebuilding whole sections of the store; the merchandiser must be able to follow a planogram, or diagram, of the new shelf or display. Resets can be quite large and complex, and completing them successfully requires merchandisers to be able to complete the work on schedule and according to plan. Responsibilities * Performs stores/tasks in efficient/cost effective manner * Accurately reports all completed retail tasks via the appropriate designated systems on the day the work is performed. * Communicates effectively with store personnel regarding tasks, sales activities, promotions, and client/sales plan objectives * Completes required training and certification programs. * Engage every work day with CROSSMARK'S communication tools for the purpose of accurately planning, reporting, and reviewing work. * Ability to implement retail schematics and merchandising materials as assigned. * Participate in team tasks onsite with clients. * Follows company policies, procedures, and position responsibilities. * Schematic implementation: compliance and shelf conditions * Implement customer approved schematics/Plan-O-Grams, tagging all items and obtaining management approval. * Must be able to take direction tagging, rotating and placing products on shelf. * Able to complete timely and accurate reporting (web based) of recaps, expense reports, timesheets, etc. This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Responsibilities With Regard to Workers' Compensation Claims: You are responsible for reporting all employment related injury claims to the insurance carrier or applicable state fund within 24 hours of notice of the incident by your employee; You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury. Qualifications Education/Experience: High school diploma or general education degree (GED); Prior retail experience is preferred, but not required. Computer Skills: Proficient use of a Personal Computer, printer and familiarity with Adobe, Word, Excel, and Outlook. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hear; stoop, kneel, crouch, climb or balance. The employee is regularly required to lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high. Significant time driving a vehicle may be required. In general, resets can be very physical in nature. Reset activities could include: removing items from the shelf, moving shelves, building fixtures, reorganizing the products according to the plan-o-gram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary. Tools: Daily access to the internet with the ability to meet system requirements, printer and phone. You must have access to reliable transportation. The reliable transportation must be able to transport you and any necessary materials from your home to execute a variety of work. Some basic tools may be required (such as hammer, screw driver, tape measure, etc.). Operating a Personal Vehicle: In the event the associate drives a personal vehicle for business purposes, the associate is required to maintain a valid state-issued driver's license and the minimum auto insurance coverage specified by the associate's state of residence. Work Environment: Retail store environment with some travel. Some projects include early mornings (i.e. 6am). Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity. Crossmark Howell NJ

Retail Associate Part Time

Lowe's