Retail Associate

Goodwill Industries Of Southeastern Michigan Dundee , MI 48131

Posted 2 months ago

Do you love the thrill of the find when treasure hunting at garage sales? Does enriching the lives of others makes your heart sing?

Are you obsessed with keeping things in order or setting up displays? We may have the opportunity for you! Goodwill Industries of Southeastern Michigan is seeking applicants for the position of Retail Associate at our Dundee location. The ideal candidates will have prior retail/customer service experience, should love a fast-paced, creative and high-energy work environment.

From its early beginnings of seeking donations to process and offer for sale, to the current operation of four stores in Adrian, Monroe, Lambertville and Saline and soon our fifth store in Dundee, doing industrial work for local industries and providing a wide range of training and employment services, Goodwill Industries continues to assist persons with disabilities and other barriers to employment.

Job Summary:

Assists and checks-out customers. Sorts, prices, and prepares donated items for placement in the store.

Essential Functions:
1.Assists customers.
2.Greets and assists donors with unloading donations and donation receipts on a limited basis.
3.Accomplishes assigned cleaning routine.
4.Provides courteous, accurate, and timely customer service as trained and stated in the store manual.
5.Uses cash register to check-out customers.
6.Keeps shelves stocked with merchandise, keeps displays neat and orderly, restocks clothing racks, and hangs clothes as necessary.
7.Inspects donated items for overall quality and determines disposition of items based on store manager's direction.
8.Places items in appropriate locations for pricing and/or distribution.
9.Separates seasonal items and places them in appropriate locations.
10. Prepares clothing racks and household items for the store according to the store quality and pricing standards.
11. Uses pricing machine, adhesive price tags and tagging gun to price items in accordance with store standards and Store Manager direction.
12. Meets or exceeds goals and standards of production and quality.
13. Assists in the training of workers and consumers in cooperation with the Workforce Development Department staff.

Additional Responsibilities:

1.CARF: Ensure documentation and compliance with CARF standards.
2.Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.
3.Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
4.Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
5.Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
6.Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
7.Strategic Visioning: Commitment to innovation, continuous learning, and leading change in creating community value.
8.Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful and business-like attitude.
9.Promote and demonstrate cooperation and teamwork.
10. Maintains safety standards in area of responsibility and throughout store and facility.
11. Responsible to maintain accuracy of cash drawer and paperwork.
12. Carries out additional duties assigned by the Store Manager or Assistant Store Manager.

Education and/or Experience:

High school diploma or equivalent preferred.

Experience in sales preferred.

Knowledge, Skills, and Abilities:

  • Able to stand for two hours at a time over a period spanning up to eight hours.

  • Able to bend, stretch, and reach.

  • Must be able to work evenings and weekends.

Physical Demands and Work Environment:

Be able to lift 40 pounds and move large boxes, furniture, and other heavy items.

Must be able to work flexible hours between 8:00 a.m. and 8:00 p.m.: Monday through Saturday,

and between 11:30 a.m. to 5:30 p.m. on Sunday.



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Retail Associate

Goodwill Industries Of Southeastern Michigan