Retail Assistant Store Manager - Claremont/Newport!

Monro Muffler Brake & Service Claremont , NH 03743

Posted 6 days ago

Tire Warehouse's over 75 locations offer a unique purchasing experience that has helped make us New England's number one independent tire dealer. Tire Warehouse's pioneering approach to tire sales and service has enabled us to grow from a handful of stores in the early 1970s to become an integral part of the country's largest company-owned and operated automotive service chain, and the fourth largest independent tire dealer nationally.

Able to perform all functions & duties of a Tire Warehouse service center. This position reports to the store manager, and will assist the store manager when needed. Essential functions include but are not limited to:

Technician:

  • Complete all phases of tire servicing per technician training guide and hands on training

  • Assist with warehousing requirements

  • Assist in loading and unloading of tire deliveries

  • Must wear company uniform

  • Willing to learn and perform vehicle wheel alignments

Sales: (retail,wholesale, fleet, government, national account and group memberships)

  • Stay abreast of company goals at all times through constant communication with store manager

  • Master of functionality of point of sales system (VAST)

  • Assist in reaching set company sales, gross profit and payroll goals

  • Review weekly and monthly reports with store manager to stay abreast of company goals

Customer Service (Internal/External):

  • Demonstrate confidence and professional demeanor in all situations (with customer and employees)

  • While participating in customer service functions, must portray a neat professional image

  • Deal effectively and efficiently with customer relations with positive conflict resolution strategies

Human Resource Based:

  • Team Building

  • Hiring & Termination consultation with store management

  • Assist with the interview process

  • Observation and reporting any criminal activity or security concerns that may occur at the store

  • Interest in further management training opportunities

Policies & Procedures:

  • Assures employee compliance with all company policies & procedure updates (e.g. Employee Handbook etc.)

  • Keeps team members up to date with any policy & procedure updates

  • Assisting in the on-going training for sales and technical personnel

  • Assist with payroll management

  • May be asked to assist with performance reviews

  • Assure accurate and timely reports are completed for any work related accidents or injuries

  • Assist in assuring time cards are reviewed, signed and filed per policy & procedure

  • Other duties deemed necessary by store manager

Facility Maintenance:

  • Assure overall facility maintenance is always up to date for safety and professional appearance

  • Assure daily facility maintenance functions are completed

  • Report any necessary maintenance issues to the store manager

  • Accomplish daily assignment to maintain a clean, safe and attractive appearance of store

Inventory:

  • Protect Company Assets

  • Assisting in shipping and receiving of anything coming and gong from the store, including daily purchase order updates and special orders/returns

  • Assist in assuring First In First Out (FIFO) is on-going and consistent

  • Assist in assuring weekly tire counts are completed per policy & procedure

  • High school diploma or equivalent

  • Demonstrated math, reading & writing skills

  • One year experience in management role (preferred)

  • Experience in sales or sales management (preferred)

  • Valid Driver's License

  • Successfully completed background and Hire Select Test

Physical Requirements:

  • Standing for long periods of time.

  • Bending, stretching & pulling.

  • Ability to lift 80 lbs without difficulty or pain.

  • Vision must be sufficient to reconcile sales reports, carry out vehicle pre-inspection (walk around).

  • Must be able to work weekends and holidays

  • Must be able to work in all environmental conditions: Outdoor weather conditions, Heat & cold, Loud Noise

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Measure Tech Claremont NH

Home Depot

Posted 7 days ago

VIEW JOBS 1/9/2019 12:00:00 AM 2019-04-09T00:00 POSITION PURPOSE The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals. MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES 90% - Providing customer service by assessing customer needs, communicating with customers and conducting home measures. 10% - Review and edit of drawings in the CAD tablet. NATURE AND SCOPE This position reports to Marketing Manager. This position has 0 direct reports. ENVIRONMENTAL JOB REQUIREMENTS Environment: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Travel: Typically requires overnight travel less than 10% of the time. Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS Must be 18 years of age or older. Must be legally permitted to work in the United States. Additional Minimum Qualifications: Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED. Years of Relevant Work Experience: 0 years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Additional Qualifications: Preferred Qualifications: Previous customer service or retail sales experience is preferred. Knowledge, Skills, Abilities and Competencies: Skilled at consistently providing outstanding customer service, following through on responsibilities to customers and recovering from any errors made. Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment. Demonstrated ability to effectively communicate with customers. Ability to set priorities, plan and coordinate work activities and obtain and manage resources so that work objectives are accomplished on time. Associates must have strong computer skills, and understanding for CAD like applications. Home Depot Claremont NH

Retail Assistant Store Manager - Claremont/Newport!

Monro Muffler Brake & Service