Retail Assistant Store Manager - Ft Wayne IN

Office Depot Fort Wayne , IN 46801

Posted 2 months ago

Responsibilities:

At Office Depot and Office Max, Our Assistant Store Manager will partner with the Store Manager to drive the overall customer, and sales and service culture within the location. He/she will assist in the day to day operations, and work with the Store Manager to develop overall store strategies and tactics to achieve sales, service and operational performance goals. The person in this role also has accountability for driving sales training to ensure appropriate Office Depot Inc.'s selling techniques are executed. This position develops talent, provides positive and constructive feedback, and appropriate coaching and counseling. The person in this role will lead, motivate and inspire associates to create a customer-centric environment resulting in a memorable and positive customer experience; building customer retention, strong relationships, and brand awareness and loyalty.

The Assistant Store Manager assists with the merchandising, operations and execution of store and company standards in addition to resolving both associate and customer relations' concerns. He/she will proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture. Quickly builds ongoing customer relationships and becomes a trusted advisor. Partners with Store Manager to execute on new product launches and develop strategies to improve conversion and Average Order Value (AOV). Act as a Change Champion, supporting and initiating change.

Qualifications:

High School diploma or equivalent, Bachelor's degree preferred

Other Information:

  • Business, Marketing, Retail Management, or other related field preferred

  • Must be able to effectively lead, coach and manage others in a professional environment

  • Ability to positively influence

  • Possess excellent verbal and written communication skills.

  • Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner

  • Demonstrated leadership capabilities, with the ability to work independently, as well as with others

  • Must possess sound judgment and people management abilities

  • Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity

  • Must possess the ability to use computers and technology for information, and to access information necessary to complete the job

  • Must possess ability to process information/merchandise through POS register system

Pay, Benefits and Work Schedule:

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:

Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Front End Department Manager Full Time Fort Wayne (064) Store 064

The Fresh Market

Posted 1 week ago

VIEW JOBS 11/7/2018 12:00:00 AM 2019-02-05T00:00 Overview Assistant Front End Managers are responsible for ensuring outstanding customer service on the Front End, ensuring that the overall appearance of the department meets company standards and guidelines, changing and updating shelf tags, handling audits for departments as needed, and protecting company assets. Assistant Front End Managers assists the Front End Manager to ensure compliance with Cashiers and Courtesy Clerks on all company policies and procedures through proper handling of all transactions and corresponding documentation, such as refunds, check approval, employee discounts, price overrides, coupons, gift cards, and other transactions that require supervisory assistance. Also, the Assistant Front End Manager is responsible for the presentation and merchandising of Front End displays. Assistant Front End Managers will work with the Front End Manager to ensure all new department associates receive proper training and tools to succeed. Position Description Core Accountabilities: * Assists with all functions and activities of the Front End. Helps to reduce losses due to shrink, damage and pilferage. * Performing weekly audits for departments across the store; updating shelf tags and signage as needed; performing cash handling duties and protecting company assets; reviews refunds and adheres to company policies and guidelines; assisting with signage needs throughout the store; ensuring that all state and local alcohol sale policies and guidelines are followed. * Maintaining merchandising standards for registers and end caps; maintaining a neat, organized, and safe Front End. * Demonstrate the ability to be organized, to work independently and with the team to provide a great atmosphere for both customers and employees, all while maintaining the overall appearance of the department. * Assist other departments with inventories; enforces and follows department practices regarding rotation, stocking and the unloading of product to ensure freshness and quality. * Ensuring that company quality and safety duties are enforced, including inspecting and storing products to ensure quality, following proper cleaning and sanitation procedures, operating equipment in a safe and focused manner and completing any necessary reports. Follow all company guidelines and procedures, to include but not limited to, safety and sanitation and preparation while providing overall exceptional service to ensure a positive and lasting customer impression. Adhere to all local, state, and federal health and civil code regulations. * Observe all store rules, Company policies and handbook guidelines, shift operating hours at all times as scheduled or assigned by store management. Must wear approved apron. * Maintains knowledge of weekly ad items; gives customers direction of product location throughout the store. * Maintains excellent communication within the department and store management at all times. * Directly participates in on-the-job training efforts in the department. Works together with the Front End Manager to conduct performance reviews. Key Outputs/Results: * Addressing and greeting customers; answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product recommendations and accommodating special requests and sampling as needed. * Ensuring the retention of employees. * Demonstrating the necessary leadership skills. * Ability to listen to others' points of view and recognizing and appreciating differences. * Properly handle, transport and store products; ensuring practices are strictly adhered to TFM standards. * Prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within specified deadlines. * Utilize training resources and fellow team members to educate self and others about product uses and characteristics. * Have knowledge of products used throughout the store and works across departments to provide and assist customers in finding complete meal solutions. Minimum Qualifications: * Oral and written communication skills that allow for productive communication with co-workers, management and customers. * Must be at least 18 years of age. * Front End Management experience is preferred. What you bring to the job: * Organization and highly detailed oriented * Ability to prioritize * Ability to follow through on deliverables and meet objectives and deadlines * A LOVE of food * Ability to take initiative and work independently * Superior customer focus * Be a team player, goal-oriented * Excellent time management * Ability to perform in an intense, fast paced environment Work Environment/Physical Responsibilities * Work involves continuous interaction with customers and co-workers in a fast-paced environment. * Typical motions include repetitive hand and arm movements, repetitive grasping, bending and reaching. * Responsible for moving or lifting an average of 20-40lbs. * Exposure to extreme temperatures (coolers, freezers, outdoors, etc.). * Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours. At The Fresh Market we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. The Fresh Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled. The position covered by this is expressly declared to be 'at will,' meaning the Company has the right to terminate the incumbent's employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee. Any change to this 'at will' employment status must be in writing and signed by the company designated personnel. The Fresh Market Fort Wayne IN

Retail Assistant Store Manager - Ft Wayne IN

Office Depot