Goodwill Seattle Everett , WA 98201
Posted 3 weeks ago
Title: Retail Assistant Manager
About Goodwill
We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility.
Pay Range: $43062-58860/year
About the Position
The Store Assistant Manager is responsible for providing support for the retail, production and material handling teams. Working in partnership with the store manager and supervisors, this individual provides leadership direction to ensure team member satisfaction and the achievement of financial goals.
Essential Functions and Responsibilities
Understand operational metrics; implement plans to achieve goals
Discuss the operations and results of the business with fluidity and knowledge
Maximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise and inventory levels of new and used goods
Assure a continuous flow of product through production support and partnership with inventory and new goods; provide the customer with an excellent assortment
Inspire and actively engage in excellent customer service; both internal and external
Develop strong working relationships throughout the enterprise; partner effectively
Attract, hire, develop, inspire and retain top talent
Champion diversity, equity and inclusion; promote the talent and voices of all people
Ensure compliance of Seattle Goodwill policies and procedures; People and Culture, Finance, Asset Protection, Finance, Risk and Safety, Customer Service, New Goods, Inventory and Merchandising
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.
Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High school graduate or equivalency
Retail leadership experience of 3+ years.
2+ years leading a sales team in a retail or service environment
Experience leading a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Skilled understanding of budget metrics, P+L; min 1 year
Certificates, Licenses, or Registrations:
Computer/Technology Skills:
Strong knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Ability to learn new technology and software as related to the job.
Physical Abilities:
While performing the duties of this job, the employee will be required to lift and carry 20-30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.
Essential Mental/Sensory Abilities:
Organizing, sorting, categorizing, counting, adding, subtracting
Problem solving
Strong verbal and written communication skills
Leadership and coaching skills
Analyzing and interpreting data
Time management
Prioritization
Work Environment: While performing the duties of this job, the employee is often exposed to noise levels consistent with a retail environment and common in a mid-decibel level production environment. Occasionally the individual may work outside. Must have reliable transportation as this position requires travel to offsite meetings and events. Able to work a flexible schedule that includes nights and weekends.
General Description of All Benefits
A health plan that includes medical, dental, vision and prescription coverage
100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
Flexible Spending Accounts (FSA) Plan
Roth and 403(b) Retirement Savings Plan program
Paid vacation, (9) holiday and sick time
Limited paid time off for Jury Duty and Bereavement Leave
Employee discounts
Employee referral bonus
Employee Assistance Program (EAP)
Mentorship Program
Career Advancement Opportunities
Paid Job Training
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.
Other details
Job Family Retail
Job Function Salaried
Pay Type Salary
Min Hiring Rate $43,061.85
Max Hiring Rate $58,860.15
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Goodwill Seattle