Retail And Games Supervisor - Full-Time

Six Flags, Inc. Agawam , MA 01001

Posted 2 months ago

Position Type: Full Time, Salary

Reports To: Retail and Games Manager

Fudge, photos, and plush prizes. You lead a team that does it all. You get the most out of them by training them, developing them, and praising them. You are creative, and your displays and spiels draw crowds. You're great behind the scenes, too - your analytical skills make inventory and ordering a snap. Speaking of snaps, because of you our imaging team helps capture lasting memories for our guests. Your positivity and helpfulness inspire your team to provide service that sells! Ready to try this job on for size? As a Retail and Games Supervisor at the Thrill Capital of New England

You'll contribute to our mission by:

  • Assisting with daily Retail, Games, Attractions, Rentals, and Imaging operations to ensure they are conducted in accordance with operating policies and procedures

  • Ensuring Guest satisfaction across all functions, and effectively resolve all Guest concerns

  • Planning and implementing layouts, concepts, and displays to maximize revenue

  • Monitoring unit per caps, cost of sales, pricing, and labor; taking appropriate action when needed

  • Monitoring and maintaining a balanced flow of product by utilizing the Aptos and Eatec inventory systems

  • Executing markdowns and promotions in an accurate and timely fashion

  • Developing and conducting department training, including documentation and certification

  • Preparing and administering seasonal Team Members assessments, evaluations, and audits

  • Establishing and maintaining the highest levels of Team Member performance and Guest Service

  • Growing and developing seasonal Team Members

  • Coordinating with Human Resources on recruitment, interviewing, and hiring

  • Monitoring of weekly schedules to maintain staffing levels

  • Ensuring all Federal, State, Local, and park policies and regulations are being adhered to

  • Planning and implementing Team Member events, sales competitions, and reward and recognition programs

  • Developing and executing CAPEX projects as assigned, from concept through completion

  • Serving as department and park duty manager as assigned

You'll do it with your:

  • Knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

  • Experience in a leadership role

  • Strong oral and written communication skills, organizational skills, and attention to detail

  • Ability to think and act intentionally and strategically to help improve overall operation

  • Capacity for creative problem-solving and conflict resolution

  • Strong work ethic and sense of fun

You'll know you're ready if you are:

  • Willing to work in a high performance team environment

  • Willing to work a flexible schedule, including evenings, weekends, and holidays

  • Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, bending, stooping, etc.

  • Able to successfully complete pre-employment background and drug screenings

Six Flags New England is an Equal Opportunity Employer and supports a Drug Free Workplace

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Retail And Games Supervisor - Full-Time

Six Flags, Inc.