Restaurant Team Member

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview

A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes and systems

• Follow food safety standards

• Prepare food and beverages

• Assemble and package orders and serve to guests

• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

• Maintain a clean and organized workstation

• Clean equipment and guest areas

• Stocking items such as cups, lids, etc at workstation

• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

• Follow speed of service standards

• Serve and communicate with guests

• Maintain a guest focused culture in the restaurant

• Communicate effectively with managers and coworkers

• Organize and maintain stock room and refrigerated areas

Education/Experience:

• None

Key Competencies

• Works well with others in a fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and adapt to change

• Guest focused

Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting objects including boxes, ice and product up to 20lbs (if applicable)

• Working in a small space