Restaurant Supervisor, Food Hall (Harrah's New Orleans)

JOIN A TEAM THAT GOES ALL-IN ON YOU

Harrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!

BENEFITS: Harrah's New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking

• Discounted Monthly Bus Passes

• Free Team Member Assistance Program

• Team Member Discounted Hotel Room Rates

• Fun and Free Team Member Events

• Discount Program within Caesars Partner Network

• Tuition & Student Loan Debt Repayment Assistance

• First Time Homebuyer Program

• Child Care Assistance Program

• 401k Matching

JOB SUMMARY: The Restaurant Supervisor creates the extraordinary for our guests and team members with direct oversight of the restaurant operation.

• Responsible for the service operations of the Restaurant

• Able to build a team that creates a memorable fine dining experience for each guest every time

• Ensuring consistent, high quality service standards are maintained in areas of responsibility.

• Implementing training programs that ensure high quality service

• Providing adequate training and tools for employees

• Ensuring all areas are kept clean and in proper condition

• Scheduling of employees to ensure the highest possible level of service

• Supervising the front of the house employees in respective food outlets

• Maintaining proper employee/employer relations

• Reports department activity regularly. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.

QUALIFICATIONS

• High school diploma or GED required.

• Ability to work independently

• Ability to respond calmly and make rational decisions when required

• Good oral and written communication skills

• 1 - 2 years food and beverage supervisory experience

• Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills.

• Demonstrated ability in maintaining consistent, high quality guest service skills.

• Good understanding of how his/her job responsibilities relate to other areas of operation.

• Willingness to work any shift, any day, when necessary.

PHYSICAL, MENTAL AND EVIRONMENTAL DEMANDS:

• Physical mobile with reasonable accommodations.

• Lift and carry upwards of 50 lbs

• Bend, jump, twist, crouch, grip and carry heavy loads

• Run on level surfaces, as well as up and down stairs

• Respond to visual and aural cues

• Operate in mentally and physically stressful situations.

GAMING PERMIT: N/A

This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all inclusive, and the job may require other essential and/or non - essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the sole right to add, modify, or exclude any essential or non - essential requirement of the job by the employee, is intended to create a contract of employment of any type. Employment is an "at-will" and may be terminated at any time by the employee or employer with or without cause of notice.