Restaurant Shift Supervisor

Job Description

• $20.00 - $22.00 / hour

• Full Time Availability

• Dental, Vision, Prescription, Medical Benefits

SSP America operates several restaurants throughout the Boston Logan International Airport.

Responsibilities as a Restaurant Shift Supervisor includes:

• Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.

• Understand that our guest is our #1 priority.

• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.

• Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.

• Communicate and clarify major job duties, priorities, and expectations to team members

• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.

• observations, discussions, etc., and document both good and unacceptable performance accordingly.

• Assist team members in developing the skills and abilities necessary for improved performance.

• Ensure that products are of the highest quality.

• Responsibility for overseeing cash duties.

Qualifications and Experience

• Ability to pass a 10-Year TSA Background Check

• At least 18 years old

• High School Diploma or equivalent

• Minimum of 1 year of experience in the food & beverage industry

• Full Service and/or Quick Service restaurant experience, preferred

• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

• Excellent written and verbal communication

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.