Restaurant Shift Manager

Wendy's Altus , OK 73521

Posted 4 weeks ago

What you'll do

  • Serve as a critical part of the restaurant leadership training, providing direction and training to crew members

  • Inspire to consistently exceed customer expectations

  • Encourage crew members to achieve their highest ability and develop career aspirations

  • Ensure an outstanding guest experience from food quality to customer service

  • Create a welcoming, warm, and clean environment for both customers and employees

  • Develop and foster a team atmosphere

  • Meet and exceed goals to develop management skills

What you can expect

Stonewall Road Restaurant Group has taken the following precautions to protect our employees and guests during the continuation of the COVID-19 Pandemic

  • Train and retrain all new & existing employees & managers on:

  • Proper hand washing procedures & certifications

  • Appropriate food safety courses & certifications

  • High-touch cleaning & disinfection processes & checklists

  • Deep-cleaning focus

  • Social distancing education & courses

  • Proper mask usage guidelines & courses

  • All positions to wear disposable vinyl gloves (except grill)

  • Employee screening related to COVID-19 symptoms (i.e. temperatures, fever, etc.) to be completed before employee begins working

  • Send home any employee who has any new signs or symptoms of possible COVID-19

  • Disposable masks available in all restaurants and employees are allowed/encouraged to wear their own cloth masks

  • Social distancing tools to be implemented in all restaurants prior to re-opening carry-out and dining rooms to general public. This includes:

  • Protective shields at the Pick Up Windows

  • Protective shields at the inside front registers and inside pick areas

  • Maximizing delivery and mobile app to minimize the direct order taking processes

  • Implementing social distancing tools to ensure 6' foot rule for guests

  • Floor decals to ensure proper spacing for guests waiting in line

  • Table decals to ensure proper spacing of tables in the dining room

  • Limiting guest tables to 6 or less

  • Signage at the front door asking guest not to enter if they have any illness or symptoms

  • Signage at the restrooms indicating single-use to ensure proper social distancing guidelines

  • Use of single-use items/condiments (i.e. single packaged utensils, etc.)

Stonewall Road Restaurant Group has created a mission "To delight every customer, empower every employee, and build something great together." Our customer-first culture puts our patron's needs in the front of every action we take. We believe our people are our greatest asset and that through them, we create purpose and opportunity. Our company believes in driving sales and generating employee growth potential through a higher volume of food sold to more people. Every person coming into our organization has the autonomy to think like an owner and become a better version of his or her self. We always believe in operating with the highest level of integrity and honesty, creating a culture of excellence.

What we expect from you

  • Ability to come to work promptly and regularly

  • Ability to take direction and work well with others

  • Passion for providing courteous service and dealing effectively with Wendy's guests

  • Interest in developing others

  • Ability to work in a fast-paced environment and accomplish multiple tasks within established timeframes

  • Ability to concentrate and perform duties accurately

  • Ability to learn and apply policies and procedures

  • Ability to react to change productively and handle other tasks assigned

  • Ability to communicate clearly and effectively

  • Ability to complete all applicable training programs

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

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Restaurant Shift Manager