Restaurant Server

RAM Hotels Birmingham , AL 35202

Posted 2 months ago

[Server]

JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS SPECIAL LICENCES, ETC):

SUMMARY:

Professional Experience

  • Preferably 6 months experience in restaurant/bar service where exceeding customers expectations were met

Job Requirements

  • As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks & more to the highest standards:

  • Respond to guest requests in a timely, friendly and efficient manner

  • Ensure knowledge of menu and restaurant promotions and specials

  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system

  • Retrieve and deliver food and beverage orders in a timely manner

  • Ensure guest satisfaction throughout the meal service

  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

  • Ensure serving station is always well-stocked & clean

Emotional Intelligence

  • Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive and unflappable even in trying moments while thinking clearly and remaining focused under pressure

  • Promote the hotel by demonstrating high level of positive attitude and energy to serve our guests

  • Ability to anticipate guests needs

  • Embraces and respects diversity and multicultural environment

Physical Requirements

  • Bending

  • Standing for long periods

  • Walking

  • Ability to lift to 100 pounds

The Statement in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.


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