Restaurant Manager | Jimmy Vs | Sheraton Raleigh

The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Restaurant Manager to lead Jimmy V's Osteria + Bar!

Summary of Essential Job Functions

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Use the PMHS efforts for all recruiting, and on-boarding activities.

• Implement company programs and manage the operations of the restaurant, room service and any other food and beverage outlets as required to ensure compliance with company policy, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest.

• Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Oversee restaurant serving staff to ensure proper liquor controls are in place.

• Oversee all staff in cash handling positions to ensure compliance with PMHS cash handling policies and procedures. Comply with all PMHS accounting rules and standards to ensure compliance.

• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

• Create, recommend and implement promotions, displays, buffet presentations and ideas to capture in-house guests and a larger share of the local market.

• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with policies and procedures and ensure quality service.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

• Flexible Spending Account

• Health Savings Account

• PTO and Sick Time

• Parental Leave

• Retirement Plan: 401(K) with matching

• Weekly Pay

The Jimmy V's Restaurant Manager will achieve or exceed the restaurant's annual sales and profit plan by motivating and developing restaurant personnel toward the achievement of operational excellence and active involvement in local store marketing and community activities. Motivate, lead, and inspire teams to achieve or exceed goals, drive results, and build a good culture through operational excellence, training, leadership, and community involvement.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.