Restaurant Manager

Hooters Of America, LLC Raleigh , NC 27611

Posted 2 months ago


Hooters of America LLC is looking for a Restaurant Manager in our Hooters of Raleigh!

Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation and Atmosphere. Assists General Manager to ensure operations run efficiently and according to company policy and standards. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business. Assists General Manager in the selection of Front of House and Back of House employees. Supports the training and development of restaurant employees. Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles. Responsible for assisting in the completion of general business administration to include payroll, human resources, marketing and financial reporting. Promotes the business, builds sales, increases profits, ensure guest satisfaction, and brand integrity. The Restaurant Manager embraces the company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Hooters is an Iconic concept, we currently operate 450+ Restaurants worldwide with more to come. Do you have a passion for Food, People and Fun while working? If so, Hooters could be the perfect fit for you! With an over whelming demand for awesome atmosphere and service we are looking for our next leaders to provide ice cold beer and hot wings delivered by our World-Famous Hooters Girls. Our comprehensive paid - training program is designed to train you for the skills necessary to be successful in your position, develop leadership qualities, and position you to advance within the organization.

Hooters thinks everyone looks good in ORANGE, do you?



  • Performance Management

  • Hiring & Retaining Talent

  • Leadership & Coaching

  • Training & Development


  • Guest Service & Atmosphere

  • Guest Satisfaction

  • Food & Beverage Quality

  • Menu & Product Launches


  • Deliver Results

  • Planning & Execution

  • Inventory Control/P&L


  • Responsible Alcohol Service

  • Food Safety/Sanitation

  • Hooters Girl Image

  • Facility Maintenance & Cleanliness

  • Safety & Security


  • Scheduling & Staffing

  • Proper Cash Handling

  • Team Building

  • Manage Vendor Relationships

  • To Go Service & Catering

  • Local Store/Grassroots Marketing


  • High School Diploma/GED

  • 2+ years of full service restaurant management experience in a complex & fast paced environment

  • Successfully completed food safety/sanitation training

  • Must be 21 years of age or older

Knowledge, Skills, Abilities

  • Basic knowledge in Microsoft Word and Excel

  • General knowledge in full service restaurant operations/hospitality industry

  • Strong organization and planning skills

  • Strong operational skills in a customer-service & hospitality environment

  • Strong coaching skills

  • Intermediate mathematical computations skills

  • Ability to communicate clearly and concisely, both orally and in writing

  • Ability to build relationships at all levels

  • Ability to handle confidential and sensitive information

  • Ability to manage changing priorities

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Restaurant Manager

Romano's Macaroni Grill

Posted 3 months ago

VIEW JOBS 3/11/2020 12:00:00 AM 2020-06-09T00:00 The Service Manager is responsible for all functions on a shift including guest relations, supervising staff and staffing levels, creating restaurant ambiance, and overseeing food and beverage quality and safety. The Service Manager ensures that the shift is run smoothly and attends to any situation that may arise. The Service Manager is responsible for staffing, scheduling, financial goals and staff development. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: * Sets the standard for service expectations by scrutinizing every aspect of the guest's experience from start to finish. * Positively coaches team members to achieve the highest quality of service in all areas of the restaurant. * Supports and collaborates with other members of the management team. * Effectively communicates with team members, managers and RSC staff. * Demonstrates skill and care when selecting, orienting, training, coaching, and appraising staff. * Partners with fellow managers, team members and HR to address disciplinary and/or performance matters. * Cross trains and develops staff to provide opportunities for growth and advancement. * Successfully resolves guest problems to ensure the guest's happiness. * Takes responsibility for growth and development by setting goals and seeking out knowledge. * Maintains good energy and positive image to guests and staff during the shift. * Conducts daily line checks for food quality freshness and standards at the beginning of each shift. * Manages expo to ensure food quality, recipe adherence and proper plate presentation. * Corrects any food or beverage problems before they reach the guest. * Demonstrates thorough recipe knowledge and awareness of food and beverage quality/safety. * Uses opening and closing checklists at each shift. * Creates and follows shift plan and conducts pre-shift meetings with staff. * Adjusts staffing levels as needed to achieve labor goals. * Achieves and maintains a clean and sanitary environment throughout the restaurant. * Demonstrates and promotes safety awareness. * Contributes to the restaurant's achievement of financial goals for the assigned area without compromising food or beverage quality and service. * Demonstrates solid knowledge of Policies and Procedures, proper use of forms, payroll procedures, reports, applicable employment laws and employee file maintenance. PREFERRED QUALIFICATIONS/SKILLS: * Excellent written and verbal communication skills (English); Bilingual a plus* * Must be able to work in a fast-paced, multi-tasking, hands-on environment. * Ability to establish and maintain positive and professional working relationships with fellow Managers, Hourly Team Members, and Guests. * Exceptional leadership and motivational skills required - must be able to attract, train and retain the very best Team Members in the industry. * Strong Guest focus mentality, with the ability to provide an remarkable dining experience for each Guest. * Integrity in all areas of the restaurant operation. * Ability to perform basic math and understand finances and cost management. * Must be dependable, reliable, and self-motivated. * Culinary school or previous culinary management experience a plus EDUCATIONAL/EXPERIENCE REQUIREMENTS: * High school diploma or equivalency. * Minimum 21 years of age. * Minimum of 3 years full-service Restaurant Management experience * Must receive MIT training certification. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. * Choose quickly and correctly among various movements when responding to different signals. * Keep or regain the body's balance or stay upright when in an unstable position. * Stand for long periods of time, 11-12 hour shifts * Walk or run. * Bend, stretch, twist, or reach out with the body, arms, and/or legs. * Ability to lift, push, pull, or carry heavy objects up to 50 lbs. * Excellent communication skills WORKING CONDITIONS: * Often work indoors but may occasionally work outdoors. * Often work nights and weekends, when restaurants are busiest. * Have a high level of social contact. They work closely with staff and deal often with restaurant patrons. * Help supervise, coach, and train employees. * Often work unpredictable hours, to fill in for absent workers. * Must be constantly aware of changing events, such as staff or supply shortages. * Are responsible for the work of servers and food preparers. * Are somewhat responsible for the health and safety of restaurant patrons and staff. Romano's Macaroni Grill® reserves the right to revise or change this job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Romano's Macaroni Grill® is an Equal Opportunity Employer committed to building and developing a high-quality, restaurant operating company by focusing on our key values and our team. All qualified individuals seeking job opportunities with Romano's Macaroni Grill® will receive consideration for employment and promotion without regard to race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, the presence of non-job related medical conditions, or any other basis prohibited by applicable laws. Apply On-line Send This Job to a Friend Copyright © Romano's Macaroni Grill Romano's Macaroni Grill Raleigh NC

Restaurant Manager

Hooters Of America, LLC