We're excited to reopen our dining rooms and ready for you to join our team!
At BJ's the safety of our team members and guests is our top priority! We are committed to delivering the high standards you have come to know and expect from us as we navigate through the COVID-19 pandemic. Our operations are in compliance with all CDC recommended guidelines including: enhanced cleaning and sanitation practices, following social distancing protocols and providing our team members with gloves and masks to keep themselves and our guests safe.
Our extensive menu includes BJ's signature deep dish pizza, salads, steaks, ribs, generous pasta dishes, and our famous Pizookie dessert. And of course, everything tastes better with BJ's own handcrafted beer!
The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising and training restaurant team members and ensuring a Gold Standard guest experience.
All management positions at BJ's Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant.
Duties & Responsibilities:
Perform Open / Mid-Day / Closing duties
Conduct daily briefings on matters of importance to the team
Manage all necessary repair and maintenance issues
Manage the Restaurant Risk Review audit process and implement necessary changes
Manage local restaurant marketing, sales building, and community involvement
Facilitate and participate in Continued Education Program
Exercise discretion and independent judgment
Ensure 100% compliance with all Company policies and laws
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Make hiring and termination recommendations to General Manager
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
Food & Beverage Execution
Ensure safety & sanitation
Monitor food and beverage quality and execution
Conduct Quarterly Food Reviews
Prepare and receive orders of food and beverages
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production
Team Member Relations
Coach, mentor, and discipline hourly team members
Monitor facilitate team member recognition
Service Execution and Guest Relations
Train, coach and develop team members to ensure they are providing Gold Standard service to BJ's guests
Manage guest relations and guest recovery
Necessary Skills and Requirements:
A minimum of two years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism and maturity
Ability to work in a fast-paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Exceptional guest service orientation
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion
Salary: Commensurate with experience
Bj's Restaurants, Inc.