Compass Group USA Inc New York , NY 10007
Posted 5 days ago
Restaurant Associates
Position Title: Restaurant Manager
Pay 12
Reports To:
Salary: $65,000 - $80,000
Other Forms of Compensation:
Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A !
Job Summary
Working as a Restaurant Manager you will be responsible for the effective execution of service in the restaurant. You will always ensure and implement the Standards of Excellence, as determined by the location, company and the client are met. This position will be in charge of managing and staffing the entire front of the house staff. Additional responsibilities include but not limited to the following:
Key Responsibilities:
Hires, trains, and develops all FOH restaurant staff in fine dining service standards
Maintains schedules, payroll and other administrative support
Maintains food and beverage cost controls including inventory and pars
Organizes and conducts pre-shift and departmental meetings daily
Maintains communication with all departments to ensure customer service needs are met
Creates seating charts and station assignments daily, following up with support staff of daily expected business
Maintains all reservation systems and book to accommodate business demands
Creates side work assignments and ensure completion with wait staff
Maintains highest level of client/guest satisfaction
Maintains cleanliness and presentation of dining room area
Ensures the highest level of service to clients and their guests
Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner
Preferred Qualifications:
Bachelor's Degree preferably in hospitality, or equivalent fine dining experience
Two to three years of upscale fine dining with at least one year of management experience
Strong knowledge of current food, industry trends and fine dining points of service
Cash handling and reconciliation of cash banks and POS systems
Ability to hire, develop, train, coach and counsel hourly associates
Ability to plan, market and execute special events/promotions
Ability to monitor and track budgets and expenditures
Excellent written and verbal communication skills
Excellent knowledge of customer service techniques and current service standards
Must be able to remain poised and focused under pressure
Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
Conformity to the highest standards of personal integrity and ethical behavior
Professional appearance and demeanor required
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Restaurant Associates are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Req ID: 1356395
Restaurant Associates
Michael Abbey
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Compass Group USA Inc