Restaurant Host/Ess

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Job Description:-

The Host/Hostess is the guest's first impression of the restaurant. The Host/Hostess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/Hostess has a complete working knowledge of the menus, menu ingredients and what is available/unavailable for that day. A principle role within the restaurant, the Host/Hostess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Hostess is also familiar with frequent guests and knows their names and preferences.

Flexible schedule is required and includes weekends and bank holidays.

Salary: £28,000 pa (on target earnings) - base salary £23,795.20 pa plus service charge, typically circa £800 per month

Experience and Skills:-

• Previous Experience as Host/Hostess with a Five Star Hotels and Resort.

• Proficient in verbal/written English and Good knowledge of English.

Just some of the benefits Four Seasons Hotel Hampshire employees enjoy:

• Highly competitive remuneration package

• Guest Experience Program, including an overnight stay with breakfast

• Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment

• Excellent Training and Career Development opportunities

• 28 days holiday per annum including bank holidays (increasing based on length of service)

• Group Personal Pension Plan upon completion of three months' service

• Bupa Dental Insurance after 1 years service

• Opportunities to build a successful career with global potential

• Access to Wagestream - a salary advance benefit

• Discounted Gym Membership

• WeCare Employee Well Being Platform

• Uniform and free meals on duty

• Employee Recognition Programmes and more!!