Restaurant Host - Tuscany

Mohegan Sun Uncasville , CT 06382

Posted Yesterday

Position Summary:

This position is responsible for welcoming, seating and presenting menus to guests according to department policies and procedures.

Primary Duties and Responsibilities:includes but not limited to:

Coordinates all guest seating in accordance with proper station rotation
Observes tables and keeps track of clean, dirty and occupied tables
Takes guest information and quotes accurate wait time or maintains an orderly line, depending upon specific restaurant procedures, when tables are not immediately available
Answers phones, assists guests and takes messages as needed
Answers guest questions concerning restaurant concepts, menus and directions to and from various points
Interacts with all exiting outlet guests to thank them and solicit comments

Secondary Duties and Responsibilities:

Cleans and organizes the host area and ensures menus are stocked and are in presentable condition
Maintains all comps, paper comp voids, special request forms, coupon vouchers and tickets as prescribed by the outlet
Assists the department Supervisor and Manager in opening and closing duties including arranging the room, setting tables and preparing for special events
Performs other related duties, as needed

Competencies: Incumbent will master the following competencies while in this position:

Strong written and verbal communication skills
Strong organizational and multi-tasking skills
Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
Good knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures
Property wide knowledge of Mohegan Sun for the purposes of assisting guests
Thorough understanding of ProHost seating system

Training Requirements:

Outlet-specific standard operating procedures
SMART alcohol awareness

Physical Demands and Work Environment:

Must be able to stand during an entire shift
Must be able to reach, bend and stoop for extended periods of time
Must be able to work in a fast paced environment with frequent interruptions
Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Food Runner Tuscany

Mohegan Sun

Posted Yesterday

VIEW JOBS 10/23/2021 12:00:00 AM 2022-01-21T00:00 Position Summary: This position is responsible for setting up stations, performing side work and assisting with other opening and closing procedures. Primary Duties and Responsibilities: includes but not limited to: Sets up stations, performs side work and other opening and closing procedures as directed by supervisor, which could include helping other employees in their assigned tasks Tenders all checks to cash, credit, comp, room charge or coupon for guests, when applicable Actively interacts with guest, sells, up-sells, orders food and beverage items Delivers the highest level of service to all guests according to Bar Americain service standards Secondary Duties and Responsibilities: Keeps assigned section at optimal conditions regarding cleanliness, sanitation and organization Maintains all equipment including glassware, plate ware, flatware and beverage Competencies: Incumbent will master the following competencies while in this position: Knowledge of spirits, beer, wine and non-alcoholic beverages Training Requirements: Mohegan Sun corporate and department policies and procedures Food and restaurant concept knowledge Physical Demands and Work Environment: Must be able to stand, lift and bend for extended periods of time Fast paced kitchen environment Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary Mohegan Sun Uncasville CT

Restaurant Host - Tuscany

Mohegan Sun