Restaurant General Manager

Hospitality Staffers Statesville , NC 28677

Posted 2 weeks ago

Job Summary
Are you looking for a fast-paced job where you can exhibit your dedication to hospitality, service, and excellence in a rewarding environment? We want you to become a respected member of our management team! As a valued restaurant manager, you will motivate, inspire, and mentor staff, delight our guests and commit to providing excellent customer experiences. As an innovator, we will look to you to find new and better ways of developing a dynamic and successful team. You will utilize your superior organization and communication skills to quickly address concerns and discover lasting solutions while upholding our high standards for 100 percent customer satisfaction.
Job Responsibilities
  • Create a positive customer experience by offering a high level of service and ensure all staff members interact with guests to learn their needs and surpass expectations.
  • Resolve complaints and customer problems in an efficient and friendly manager with the primary goal of satisfying their needs and continuing to earn their business.
  • Hire, coach, and train assistant and shift managers for operational excellence, and develop new hire orientation programs.
  • Provide leadership to staff to ensure compliance with standards as set by the restaurant and applicable government regulations.
  • Identify and assign duties to staff and shift leaders to meet objectives and consistently achieve excellent service.
  • Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the brand.
  • Manage operations with integrity, passion, and knowledge while promoting the values and culture of the restaurant.
  • Estimate consumption, forecast requirements, and maintain inventory to control costs and minimize waste.
    *
Job Skills & Qualifications
Required
  • Prior restaurant and managerial experience
  • Completely trained in all areas of the restaurant industry
  • Ability to work in a fast-paced environment
  • Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and guest satisfaction evaluations
    *
Preferred
  • Ability to resolve disputes satisfactorily and neutralize tense situations
  • College degree or equivalent
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Restaurant General Manager

Taco Bell

Posted 1 week ago

VIEW JOBS 11/8/2018 12:00:00 AM 2019-02-06T00:00 At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Think About it… * Do you go out of your way to make someone smile? * When you say thank you do you mean it? * Do you believe that everything is possible? * Are you a foodie? * Would your family members want to work for you? * Glass half full? Really? * Do you take your work seriously but not yourself? If no, your career aspiration with Taco Bell has died here. The overall success of your restaurant is in your capable hands. You identify the strongest crew and train them to deliver the best customer experience. You will feel the pride of setting the standard that all other managers strive for. You will be in charge of recruiting and training your people, leading them to be promoted and empowering them to have a successful career. By empowering a team of top performers, you create a culture that is exciting, optimistic and rewarding. Your success will be measured by the success of your team. No Brainers… * Treat others as you want to be treated * Hire, train & develop great talent * Manage a P&L * Grow sales * Follow brand standards Last but not least, create a restaurant experience for team members and customers that you are proud of. This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different. Taco Bell Statesville NC

Restaurant General Manager

Hospitality Staffers