Belmond El Encanto, a Forbes Five-Star luxury hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean.
Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest.
We are seeking a engaging Restaurant and Lounge Manager with impeccable standards and eye for detail to be responsible for smooth functioning of service for The Dining Room, The Terrace, The Lounge, The Bar, The Wine Room and Pool. Performing the following duties according to standards of procedure:
Guides and leads his/her direct leadership team and skilled line level food and beverage team members, leading the dining staff in the efficient delivery of providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience.
Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism and integrity in all management practices and be a resource for the improvement of the guest experience and future growth and development of Belmond El Encanto.
Must possess a minimum of 3 years of restaurant manager experience with proven track of successful restaurant operations in a fine dining restaurant.
This individual must have familiarity with restaurant management software, such as OpenTable and Micros. Good math skills are required, including being able to compute rates and percentages.
Must have effective oral and written communication skills, strong interpersonal and guest relations skills, attention to detail, and well-rounded management and operational troubleshooting and problem-solving techniques. Must have flexibility to work varied shifts, including evenings, holidays, and weekends.
Belmond El Encanto offers a full array of benefits, including medical, dental and vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.
The Company offers paid time off, sick pay, a 401(k) program with Company matching, and an employee assistance program. Team members enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.
The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.