Responsible AI Program Leader

Do you see yourself as Subject Matter Experience (SME) for enabling responsible Artificial intelligence (AI) risk and compliance of software solutions for the commercial business? Do you care about collaborating, networking, integrating and evangelizing the future-state of responsible AI? We're looking for a Responsible AI Program Leader to join the privacy organization in the sales & support division of Microsoft.

The MCAPS (Microsoft Customer & Partner Solutions) organization unifies the commercial go to market organization to accelerate our progress, stay true to the Microsoft mission, and empower our customers, partners, people, and Microsoft's growth. Within MCAPS, TrIP (Trust Integrity & Protection) responsible for governance, risk, and compliance specifically for privacy, security, trade, business resiliency and provides guidance and oversight across the MCAPS division. In TriP, the PACE (Privacy, AI & Customer Enablement) Team is responsible for data protection initiatives and Responsible AI strategy for the division.

The successful candidate will act as an integral member of the PACE team to provide thought leadership and subject matter expertise related to the responsible AI deployment of software and platforms across the division. Key to this role is to establish responsible AI risk assessment processes and translate policies to into effective controls and scalable implementation practices. Leveraging a risk-based mindset, the candidate will assess risks and impacts of AI solutions developed in the division and provide recommendations to comply with standards. The scope will span Fairness, Reliability & Safety, Privacy security, Transparency, Accountability to ensure trustworthy AI deployments. The candidate is required to have a deep understanding of fairness, bias dimensions considerations in applications/technology and the motivation to identify potential bias in the development of products. She /he may contribute to responsible AI policies and suggestions around internal best practices.

Also critical are proficient program management skills, the ability to influence without authority, to work in a rapidly changing ecosystem, and be able to represent your work to partners and leadership.

Our team values collaboration, and proactive sharing of learnings to help make our whole team better. You are expected to role model Microsoft values, set an example and represent the Microsoft Values and the One Microsoft culture.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Required Qualifications

• 8+ years experience in Risk Management, Privacy, Security, Compliance, Government Intelligence, Operations, Auditing, and/or Finance o OR Bachelor's Degree AND 6+ years experience in Risk Management, Privacy, Security, Compliance, Government Intelligence, Operations, Auditing, and/or Finance o OR equivalent experience.

• Experience with Government Intelligence, Operations and/or Responsible AI.

• Certified in one or more: Certified Compliance and Ethics Professional certification (CCEP), Aerosol Generating Procedures (AGP) Trained;Certified Information Privacy Technologist (CIPT) ,Cloud Innovation Program Management (CIPM), Certified Information Systems Auditor (CISA).

• 2+ years' experience supporting ethics and safety evaluations, data privacy impact assessments and privacy controls in a technology organization.

Preferred/Additional Qualifications:

• Bachelor's Degree in Risk Management, Engineering, Government Intelligence, Security, Cybersecurity, or Information Technology, or related field AND 12+ years experience in Risk Management in the context of Operations, Engineering, Information Technology, Business Analyst, Consulting, Auditing, Privacy, Security, Compliance, Government Intelligence, and/or Finance

• Experience within HR privacy & security teams in technology organizations.

• Understanding of contemporary cloud computing models (IaaS, PaaS, Saas) with emphasis on Microsoft technologies.

• Broad risk management, compliance, demonstrated ability to review ethics, fairness and privacy issues in applications and platforms and identify compliant mitigation strategies.

• Membership with a relevant risk domain area association including: International Association of Privacy Professionals (IAPP), International Information System Security Certification Consortium (ISC)2, and Information Systems Audit and Control Association (ISACA), Certified Internal Auditor (CIA), Society for Corporate Compliance and Ethics (SCCE), Disaster Recovery Institute (DRI), Certified Business Continuity Professional (CBCB), Committee of Sponsoring Organizations of the Treadway Commission (COSO), and Institute of Internal Auditors (IIA).

• Analyze complex problems, think creatively, communicate recommendations, influence change and be able to drive process and structure into an extremely dynamic environment.

• Demonstrated ability to incorporate and balance diverse perspectives to address complex business issues.

• Ability to collaborate with other professionals, remove barriers to progress, and lead cross organizational teams to accomplish complex technical objectives.

• Experience with global regulations in privacy, ethics.

Risk Management IC5 - The typical base pay range for this role across the U.S. is USD $112200.00 - $194800.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142200.00 - $213200.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

• Microsoft will accept applications for the role until April 10, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Program Management

• Lead the Responsible AI risk and compliance program in the PACE org- as the accountable leader for the strategy to meet AI business goals for the division with the approach to move fast towards the north star vision, while remaining nimble and showing great bias for action in a quickly evolving business.

• Manage the plan and work streams via roadmaps to ensure continued progress to plan.

• Develop and implement an end-to-end governance program in partnership with the Office of Responsible AI to drive adherence to Responsible AI principles and broader compliance requirements for the division.

• Ensure organizational risks are raised to senior leadership, and continuously document, improve, and streamline processes to advance the applicable compliance programs and initiatives assigned. Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.

• Integrate industry-wide responsible AI policy insights and best practices to anticipate risks and identify technical blockers to the implementation of the Responsible AI Standard. Leverage technical expertise to develop partnerships across disciplines to lead the development of new or modified tools, technologies, and methods to mitigate risks and overcome blockers.

• Define compliance success criteria (Objectives and Key Results (OKRs) & KRs) that demonstrate alignment with Responsible AI (RAI) requirements as defined by Microsoft's Office of Responsible AI and AI regulations.

Responsible AI compliance

• Translate Responsible AI (RAI) Standards and principles relevant to privacy, fairness, reliability & safety, transparency, accountability dimensions developed by our corporate teams into effective controls and scalable implementation practices. This includes consulting stakeholders and leveraging frameworks, and external research to define controls that can be used by developers, engineers within the division in their software development lifecycle to embed responsible AI by design.

• Perform thorough impact assessments and reviews of applications and platforms applying enterprise responsible AI standards.

• Document potential remediation to comply with standards and policies. Partner with stakeholders to ensure compliance before launch of AI solutions while using judgement from a design perspective, implementation of RAI principles to be balanced and "traded-off."

• Ensure updates to controls, guidance and any training are programmatically managed when policies and standards are updated.

• Develop operational metrics that demonstrate compliance posture of responsible AI deployments in the division.

• Actively create opportunities for synergies across engineering, Office of responsible AI and other corporate teams to drive long-term technology solutions and shared roadmaps in the harnessing technology for compliance. Build and nurture positive working relationships with stakeholders and leadership, and be engaged as a trusted advisor.

• Oversee the development and execution of communications and awareness strategies for the program.

Embody our Culture and Values