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Resource Staffing Coordinator (295777-739)

Expired Job

Cross Country Healthcare Valhalla , NY 10595

Posted 3 months ago

Cross Country Healthcare is looking for top talent to join our team

Cross Country Healthcare is a national leader in providing innovative healthcare workforce solutions and staffing services. Our solutions leverage our nearly 40 years of expertise and insight to assist clients in solving complex labor-related challenges while maintaining high quality outcomes. We are dedicated to recruiting and placing highly qualified healthcare professionals in virtually every specialty and area of expertise. With more than 9,500 active contracts, our diverse client base includes both clinical and nonclinical settings, servicing acute care hospitals, physician practice groups, outpatient and ambulatory-care centers, nursing facilities, both public schools and charter schools, rehabilitation and sports medicine clinics, government facilities.

The Staffing Resource Coordinator will be an important link between our field staff and hospital units. Through extensive phone contact, a variety of administrative duties, problem solving and data input, your main focus will be staffing facility units by obtaining employee availability and matching/scheduling employees to open shifts.

The purpose of the Resource Coordinator is to "right staff" the nursing units and or any other unit designated with competent, caring, personnel that meet the expected standards set forth by WMC. This position interacts daily with all levels of nursing and administrative staff.

  • Communicate with prospective and active employees on a daily basis

  • Works with the Program Manager and WMC core staff to fill open needs

  • Takes requests from the client to proactively fill needs

  • Makes client/employee contact to monitor satisfaction and services

  • Communicates clearly and effectively with nurse managers, supervisors and administrative staff

  • Maintains employee files to follow client and Joint commission practices

  • Handles administrative duties and provides back-up support with additional functions as required

  • Determines needs of prospective employees and communicates to respective personnel

  • Is flexible with work hours and understands that the resource center is a 24/7 operation

  • Performs other functions as required and trained to perform

  • Communicate with prospective and active employees

  • Provides assistance to hospital staff, patients and their families /visitors, providing information and directions

  • Sets up, maintains, duplicates, tracks, matches and purges records and files in accordance with established procedures

  • Reviews charts and forms for completeness and accuracy and makes necessary changes

  • Completes and processes forms, form letters and other records and charts, in accordance with established procedures

  • Distributes Patient Rights booklets, informs patients of same and ensures documentation

  • Reviews charts to identify Advance Directive completion and follows up to ensure timely submission of form as defined by regulation

  • Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, email and database software in performing work assignments

  • Communicates with other hospital divisions

  • May keep time and attendance records of staff as requested

  • May collect payment for fees and issue receipts

  • Maintains communication centers such as bulletin boards

Required Skills

  • Working knowledge of hospital organization and procedures

  • Excellent listening and communication skills

  • Strong strategic thinking and decision-making abilities

  • Conflict resolution skills and the ability to maintain personal composure when priorities quickly change

  • Ability to multi-task and be goal and detail oriented

  • Critical thinking and problem solving skills

  • Works well under pressure and deadlines

  • Strong organizational and interpersonal skills

  • Ability to coordinate the activities of staff, to work under potentially stressful situations, to deal with individual and critical situations in an effective manner

  • Ability to maintain good interpersonal relationships with field associates, co-workers and all the members of the healthcare team

  • Ability to follow oral and written instructions as well as to communicate patient information verbally and in writing

  • Ability to work independently

  • Demonstrates a positive attitude and overall pleasant demeanor

  • Understands customer service as it relates to the position and the delivery of care

Required Experience

  • High school diploma or equivalent required, Bachelor's degree highly preferred

  • Full command, verbal and written of the English language. Multi-lingual a plus

  • Strong computer skills including Microsoft Office with a strong aptitude in Excel

Benefits

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance

Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability


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Resource Staffing Coordinator (295777-739)

Expired Job

Cross Country Healthcare